Position Overview
We are hiring an experience service analyst to support multiple applications under the finance systems
Role & Responsibilities
- Provide on-going application support and be involved in various stages of the SDLC.
- Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
- Evaluate potential solutions and make recommendations to resolve business problems.
- Involvement in the system integration testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Liaise closely with business users and build good rapport.
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
- Support the team in defining project requirements, tracking and documentation.
- Provide 24/7 primary application maintenance standby support.
- Provide guidance and coaching to junior team members.
Requirements
- Bachelors degree in computer science
- 10 years of experience in related field
- Experience in finance related system is preferred
- Receptive in renewing with new skills to fit into the corporate direction of transforming from project centric to domain capabilities driven.
- Resilient in adapting to constant changes in work processes and possess positive mindset and attitude
Apply Now
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