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RED Global · Warsaw, Mazowieckie, Poland

SAP SD/OTC Functional Consultant

seniorfull timePosted yesterday
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We are seeking an experienced SAP Functional Consultant (SAP SD) to support, maintain, and enhance SAP S/4HANA Order to Cash processes. This role will play a key part in ensuring sales order management, pricing, shipping, billing, and customer-related processes are aligned with business requirements and continuously optimised.

The successful candidate will act as a bridge between business stakeholders, IT teams, and external partners to deliver effective SAP SD solutions and process improvements.

Key Responsibilities

- Support and enhance SAP SD processes across the Order to Cash value chain.

- Analyse business requirements and translate them into functional specifications and SAP solutions.

- Ensure SAP SD processes support business operations effectively, reliably, and compliantly.

- Identify process improvement opportunities and recommend functional enhancements.

- Investigate incidents and functional issues, perform root cause analysis, and coordinate resolutions.

- Support SAP SD configuration activities, testing, and deployment of approved changes.

- Prepare and maintain functional documentation, test scripts, and user guides.

- Coordinate and support User Acceptance Testing (UAT) and release activities.

- Monitor process performance and user feedback to drive continuous improvement.

- Provide training and support to end users to ensure effective adoption of SAP SD functionality.

- Collaborate closely with sales, logistics, finance, and IT stakeholders.

- Support change initiatives, system releases, and process harmonisation efforts.

Required Skills & Experience

- 5+ years of SAP S/4HANA experience within the Order to Cash domain.

- Experience supporting and enhancing SAP S/4HANA business processes in a live environment.

- Relevant SAP S/4HANA certification(s).

- Experience with SAP Activate methodology.

- Strong experience with SAP SD including: (Sales Order Management, pricing, deliveries, shipping, billing)

- Strong understanding of end-to-end Order to Cash processes.

- Experience with SAP SD configuration, testing, incident management, and process improvement.

- Knowledge of integration points between SAP SD, FI, MM, and PP modules.

- Experience with SAP tools such as Cloud ALM, Signavio, LeanIX, and WalkMe is advantageous.

- Experience with JIRA Service Management is beneficial.

- Excellent stakeholder management and communication skills.

- Fluent English, both written and spoken.

- Willingness to travel within Europe as required.

- Experience within a discrete manufacturing environment is advantageous.

Key Competencies

- Strong analytical and problem-solving skills.

- Strategic mindset with the ability to see the bigger picture.

- Attention to detail and a structured approach to work.

- Excellent collaboration and influencing skills.

- Ability to build effective relationships across business and technical teams.

- Customer and end-user focused approach.

- Awareness of emerging technologies and AI trends and their application within business processes.

For more information, please send me your CV to [email protected] and I will call you back to provide you with more details.

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