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RTM Connect by BetterWho · Mexico

Remote - Assistant Property Manager

Remoteseniorfull time$20,800 – $24,960 / yearPosted yesterday
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Only candidates with Property Management experience will be considered.

We’re looking for a highly proactive and ownership-driven Assistant Property Manager to support day-to-day operations across a growing property portfolio.

This is not a traditional support role. We are looking for someone who can take full ownership of workflows, prioritize effectively, and drive tasks to completion with minimal oversight.

Responsibilities:

Own Daily Operations

- Take full ownership of property management workflows from start to finish

- Manage and prioritize multiple workstreams simultaneously

- Ensure tasks are completed on time and to standard without constant supervision

Communication & Inbox Management

- Own inbound communication and shared inbox management

- Triage and resolve requests, route appropriately, or escalate when necessary

- Maintain fast response times and clear, professional communication

Tenant & Leasing Coordination

- Act as a primary point of contact for tenant communication

- Manage leasing workflows including inquiries, applications, and documentation

- Coordinate onboarding and move-in processes

Maintenance & Turn Coordination

- Oversee maintenance workflows and ensure timely completion of work orders

- Coordinate vendors, track timelines, and ensure quality execution

- Manage unit turns, inspections, and readiness processes

Documentation & System Management

- Maintain accurate and audit-ready records in the property management system

- Track follow-ups, deadlines, and task completion

- Ensure all communication and updates are properly logged

Problem Solving & Escalation

- Assess situations, propose solutions, and take action independently when appropriate

- Escalate issues with full context, recommendations, and next steps

- Identify inefficiencies and proactively improve processes

Requirements:

- 2+ years of proven experience in Property Management as an Assistant Property Manager or Junior Property Manager

- Experience with Property Management Systems

- Strong ownership mindset - you take responsibility for outcomes, not just tasks

- Clear, structured, and confident communication (written and verbal)

- Proven decision-making ability in fast-paced or ambiguous environments

- Strong organizational skills and attention to detail

- Comfortable working under pressure without constant direction

- Proficiency in Google Workspace (Docs, Sheets, Gmail)

- Familiarity with communication tools

Why Join Us:

- 100% remote | Full-time position

- $10 - $12 USD per hour | 40 hours per week

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