Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn't just the Best Place to Play — it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Product Manager
San Diego OR Los Angeles, CA
The Commerce Platform team is focused on Commerce & Monetization as part of Product Data & Strategy at PlayStation. We are responsible for building and scaling products, to enable capabilities for monetizing content, goods and services in the PlayStation ecosystem (i.e. PS5, PS4, Web, PS App and PS Portal). The Commerce Platform team launches new features and capabilities to improve player engagement, enhance various commerce experiences while driving value to our players and PlayStation.
Responsibilities:
- Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
- Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer.
- Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization.
- Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations.
- Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners.
- Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
- Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market.
- Partner with data teams to set effective measurement frameworks all along products' lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis.
- Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset.
Requirements:
- Bachelor's Degree in a business or technical field or equivalent experience.
- 5+ years of demonstrated experience in product management.
- Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery).
- Experience in e-commerce required and experience in gaming preferred.
- Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps.
- Ability to operate in a global matrixed environment
- Sufficient technical acumen to dive deep with UX design and engineering teams.
- Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
- Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
- Strong analytical abilities and data-driven decision-making, with proven attention to detail.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
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Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.