Position: Technical Writer
Location: Secaucus, NJ***REMOTE***
Duration: 1 Years
Key Responsibilities
- Partner with technical, development, and product teams to gather, define, and document technical requirements for new and existing interoperability services.
- Create and maintain comprehensive, interactive API specification documentation (including schemas, endpoints, headers, and error codes) specifically for orders and results services.
- Perform detailed data mapping, interface specification design, and clinical data flow analysis (e.g., mapping HL7 segments/fields and FHIR profiles).
- Develop and maintain technical guides, quick-starts, step-by-step tutorials, and release notes for both internal developers and external customer IT teams.
- Validate technical specifications by actively testing APIs (using tools like Postman or cURL) and reproducing integration workflows to ensure accurate documentation.
- Implement and manage a "Docs-as-Code" workflow, utilizing version control and markdown formatting to streamline review cycles and updates.
- Collaborate during Agile backlog grooming and sprint planning to proactively identify documentation and interface specification needs early in the product lifecycle.
- Standardize content across integration portals to ensure consistency, clarity, and adherence to both industry interoperability standards and brand style guides.
- Promote an environment that encourages collaboration, initiative, continuous improvement, learning, and the generation of innovative ideas and solutions.
Skill Requirements
- 5 or more years of experience in technical writing, business systems analysis, or integration analysis, with progressive responsibilities in documenting APIs or clinical integrations.
- 3 or more years of experience in healthcare interoperability, with a focus on electronic health records (EHRs) and clinical data exchange.
- Demonstrated hands-on experience mapping HL7 standards (v2.x, v3) for orders, results, or clinical data.
- 3 or more years utilizing modern API documentation standards (such as OpenAPI/Swagger) and API development tools (such as Postman).
- Experience with "Docs-as-Code" workflows and version control systems (e.g., Git, GitHub).
- Experience in healthcare interoperability in a diagnostic lab or clinical lab setting.
- Deep knowledge of HL7 standards specifically applied to lab workflows (LOINC, SNOMED, and lab-to-EHR resulting).
- Knowledge of and practical experience with Fast Healthcare Interoperability Resources (FHIR) profiling and JSON data structures.
- Experience working in an Agile/SAFe environment.
Knowledge
Other Requirements
- In-depth knowledge of healthcare interoperability standards, data structures, and clinical vocabularies (HL7, FHIR, JSON, XML).
- Knowledge of data-mapping techniques and technical requirements-gathering frameworks.
- Knowledge of API architecture styles (REST, SOAP) and security standards (OAuth 2.0).
Skills
- Exceptional written communication, editing, and content design skills, with an extreme attention to detail.
- Deep technical proficiency and the ability to interview technical teams to extract crucial product mechanics.
- Experience with process optimization, structured terminology management, and technical troubleshooting.
- Strong collaboration and consensus-building skills.