Position Title: AML Operations QA Analyst
Start Date: October 5, 2026
Duration: 1 year (12 months) with possible extension/conversion
Schedule: Mon-Fri 9am – 5pm EST
OT: If required based on business requirements.
Work Location: Toronto, ON (Hybrid –2 days per week, subject to change)
Interview Process: One in-person interview, approximately 45 minutes, at 79 Wellington Street West, Toronto
Training: 100% in office during the first month, Toronto – 79 Wellington Street West, Toronto
Travel Required: No
Job Description
KEY ACCOUNTABILITIES:
- Perform quality assurance reviews across a broad range of money laundering investigation activities in support of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) requirements designed to detect and report financial crimes.
- Evaluate ML/TF risk, by conducting quality check on cases/alerts as part of the controls of CLIENT's AML and ATF program
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Evaluate potentially suspicious account activity. Recognize and evaluate accounts and activity and effectively document recommendations regarding account retention and/or regulatory reporting obligations
- Provide trend analysis of AML/ATF findings and gaps to Management for review
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Manage ambiguity and apply judgement to identify, troubleshoot and resolve ongoing business and operational issues
- Assist the QA function with developing, drafting, and maintaining written policies, procedures, programs, and frameworks to minimize compliance breaches and monitor adherence to applicable regulatory requirements.
- Prioritize and manage own workload to meet SLA requirements for service and productivity
- Represent as a project lead on projects / initiatives and/or at meetings across the organization
- Serve as a subject matter expert in a quality control function and serve as knowledge and process expert to others
- Effectively work independently with minimal supervision within a team environment to complete a common goal and prioritize daily workload to meet department objectives
- Adhere to the team policy and procedures to ensure that work is properly documented
- Ability to lead and positively influence others
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities
- Perform additional duties and participate in special projects as required
Department Overview:
The client Global AML department is accountable for establishing client's Global Anti-Money Laundering and Anti-Terrorist Financing Program (AML/ATF) to ensure that all client businesses adhere with AML/ATF regulatory expectations in all jurisdictions where client operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements; conducting annual enterprise-wide AML risk assessments; maintaining the Global AML Policy (including Know Your Customer and Enhanced Due Diligence, record keeping & retention requirements); currency transaction and suspicious transaction monitoring and reporting; screening client customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees; and independent AML testing. In the FIU, we conduct detection, investigation, and reporting for the money laundering program.
Additional Information:
SHAREHOLDER: Prioritize and manage own workload to meet SLA requirements for service and productivity
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Protect the interests of the organization identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
- Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
CUSTOMER: Support the business internally as a specialist of a given area in AML/ATF, Sanctions/ABAC matters
- Conduct sound investigations and provide AML/ATF, Sanctions/ABAC, support and recommendations on AML/BSA, Sanctions and ABAC investigations
EMPLOYEE / TEAM: Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations
Inclusiveness:
At CLIENT, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you
Additional Requirements
- Excellent organizational skills, with the ability to handle multiple complex cases simultaneously while meeting deadlines.
- Excellent team player who is versatile and adaptable to new situations and opportunities based on business needs.
- Strong attention to detail and accuracy.
- Knowledge of current and emerging trends.
- Skills in mentoring, coaching, and performance management.
Must Haves
- At least 5 years of experience in AML investigations and STR filing.
- Strong Suspicious Transaction Report (STR) filing and writing experience.
- Understanding of related regulations, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
- Experience assessing a wide variety of ML/TF risks across multiple customer and product types, with the ability to clearly articulate risks and findings in a recommendation summary.
- Excellent communication skills, including the ability to professionally manage questions and concerns escalated by partners.
- Strong technical and computer skills, including the ability to use searchable databases and Microsoft Office applications.
Soft Skills
- Ability to exercise sound judgment when making decisions.
- Ability to analyze, research, organize, and prioritize work while meeting multiple deadlines.
- Ability to process and handle confidential information with discretion.
- Tech-savvy, with the ability to quickly learn internal systems and processes.
Nice to Haves
- AML QC/QA experience.
- Prior knowledge of CLIENT processes and systems.