Manage and maintain Windows servers, desktops, laptops, and IT infrastructure.
Install, configure, monitor, and troubleshoot hardware and software.
Administer Microsoft 365, Azure AD / Entra ID, Active Directory, and Group Policy.
Manage user accounts, permissions, access rights, and security policies.
Monitor system performance, availability, and infrastructure health.
Troubleshoot Windows, networking, VPN, DNS, DHCP, and connectivity issues.
Perform system updates, patches, backups, and routine maintenance.
Support endpoint management using tools such as Microsoft Intune.
Implement and maintain IT security standards and access controls.