Position: Senior Implementation Consultant CRM Data Migration
Location:Hyderabad (8:00PM to 5:00 AM IST)
Work Type: Full-Time
Experience: 8+ Years
PETADATA is looking for a Senior Implementation Consultant CRM Data Migration with strong experience in CRM implementation, configuration, customization, and business process optimization.
Roles & Responsibilities
CRM Implementation & Migration
- Configure and build CRM migration use cases across platforms such as Salesforce, Zoho, HubSpot, and other CRM systems.
- Work with CRM objects/modules, custom fields, record types, relationships, associations, attachments, notes, activities, and historical data.
- Translate real-world customer requirements and CRM scenarios into comprehensive migration test cases.
- Configure source-to-target mappings, transformations, and migration logic within the data migration platform.
- Develop field mappings, transformation rules, migration plans, and validation criteria based on customer requirements.
Testing & Data Quality
- Execute trial and production migrations and validate results in the target CRM.
- Perform record-count validation, field-level validation, relationship validation, deduplication, and data-integrity checks.
- Identify and troubleshoot migration issues such as field-type mismatches, picklist/option-set differences, API limitations, duplicate records, character encoding, and large-volume data handling.
- Develop structured test cases and validation checklists to ensure migration accuracy and completeness.
- Document migration findings and collaborate with Product and Engineering teams to improve migration capabilities and reliability.
Customer Delivery & Implementation
- Work directly with customers to scope, plan, and execute CRM migration projects.
- Understand customer source and target systems, data models, data volumes, business requirements, and migration success criteria.
- Lead trial migrations, review results with customers, incorporate feedback, and prepare for production cutover.
- Execute production migrations, validate cutover results, and provide go-live support.
- Manage data cleansing, deduplication, transformation, and relationship preservation requirements throughout the engagement.
- Serve as the primary customer contact during implementation, managing expectations, timelines, project communication, and delivery status.
- Train customer teams on validating migrated data and using the migration platform where appropriate.
Documentation & Delivery Standards
- Create and maintain clear migration plans, mapping specifications, validation reports, and handover/runbook documentation.
- Develop reusable migration use cases, mapping templates, validation checklists, and implementation assets.
- Establish and document delivery best practices to improve the speed, consistency, and quality of future migrations.
- Mentor junior implementation consultants and contribute to improving team delivery standards.
Note: Should be able to work independently and work in USA time zones
Required Qualifications & Skills
- 8+ years of experience in information security, GRC, or security compliance, preferably within SaaS/software environments.
- Hands-on experience leading SOC 2 and/or ISO 27001 certifications end to end, including gap assessments, controls, evidence, audits, and remediation.
- Strong expertise in SaaS security, multi-tenant security, cloud security, IAM, encryption, data segregation, and audit logging.
- Experience with AWS, GCP, or Azure and the cloud shared-responsibility model.
- Experience securing on-premise/customer-deployed software, including hardening, secure deployment, and compliance requirements.
- Strong knowledge of GRC, risk management, control frameworks, ISMS, audits, and continuous compliance.
- Knowledge of GDPR, CCPA, and customer data privacy requirements.
- Experience with vulnerability management, penetration testing, incident response, business continuity, disaster recovery, and vendor risk management.
- Strong skills in security policies, compliance documentation, audit evidence, risk assessments, and control management.
- Ability to work effectively with auditors, engineers, customers, vendors, and executives.
- Strong customer security and trust experience, including security questionnaires, RFPs, customer audits, and vendor assessments.
- Highly self-directed, with the ability to build and manage a security and compliance program independently.
- Preferred certifications include CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer, or Lead Audito
Education
Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.
Candidates are required to attend Phone/video calls and in-person interviews. After the Selection, the candidate (He/She) should undergo all background checks on Education and Experience.
Please email your resume to [email protected]
After carefully reviewing your experience and skills, one of our HR team members will contact you on the next steps