How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
We are seeking a highly skilled and forward-thinking Senior Platform Engineer to design, build, and support enterprise platform capabilities that enable secure, scalable, and efficient software delivery across the organization.
This role focuses on improving developer productivity, engineering excellence, and operational efficiency through automation, DevOps practices, cloud technologies, and self-service platform solutions. The successful candidate will build and enhance CI/CD platforms, developer tooling, internal applications, automation frameworks, AI-enabled engineering capabilities, and Model Context Protocol (MCP) integrations that accelerate software delivery and improve the developer experience.
The ideal candidate brings strong expertise in DevOps, Platform Engineering, Infrastructure as Code (IaC), Kubernetes, automation, and software delivery practices, along with working knowledge of AWS cloud services. Working closely with development, infrastructure, architecture, and security teams, this individual will help establish reliable, scalable, and secure platform services while driving adoption of modern engineering and AI-assisted development practices across the organization.
Key Responsibilities
- Design, build, and support enterprise platform capabilities that improve software delivery, developer productivity, and operational efficiency.
- Own and enhance the organization's DevOps ecosystem, including GitLab, GitLab Runners, Nexus Repository, CI/CD pipelines, and associated platform services.
- Develop and maintain automation solutions, Infrastructure as Code (IaC), reusable CI/CD frameworks, and self-service capabilities that simplify and accelerate software delivery.
- Support and optimize cloud-based infrastructure and services, ensuring reliability, scalability, security, performance, and cost efficiency.
- Drive adoption of modern Platform Engineering and DevOps practices by enabling standardized development workflows, reusable solutions, developer portals, and Internal Developer Platform (IDP) capabilities.
- Establish and improve engineering effectiveness through DORA metrics, platform analytics, operational insights, and continuous improvement initiatives.
- Design, build, and maintain Model Context Protocol (MCP) servers and AI integrations that securely connect AI assistants, developer tools, enterprise systems, APIs, and knowledge platforms.
- Leverage AI-assisted engineering tools and emerging AI technologies to improve software development, automation, troubleshooting, documentation, and platform operations.
What You Need To Succeed (Minimum Qualifications)
- Bachelors Degree in Computer Science, Information Systems or related technical field is preferred.
- 4-7 years of experience in DevOps Engineering, Platform Engineering, Cloud Engineering, or related technical roles.
- Strong hands-on experience with GitLab, GitHub, or similar DevOps platforms, including source code management, CI/CD pipeline administration, build runner/agent management, repository governance, and platform integrations.
- Strong experience designing and supporting enterprise-scale CI/CD platforms and software delivery pipelines.
- Hands-on experience with AWS cloud services and cloud-native platform architectures.
- Experience with Infrastructure as Code technologies such as AWS CloudFormation, or AWS CDK.
- Experience with containerization and orchestration technologies including Docker, Kubernetes
- Proficiency in Python, Shell scripting, Node.js, or similar programming languages.
- Experience building automation frameworks, internal tooling, APIs, integrations, or platform services.
- Experience implementing monitoring, logging, observability, and operational reporting solutions.
- Experience defining and leveraging DORA metrics and engineering productivity measurements.
- Demonstrated experience using AI-assisted development tools (e.g., Copilot, Claude, Kiro) for code generation, automation, documentation, testing, troubleshooting, and engineering productivity improvements while validating and owning AI-generated outputs.
- Experience building and integrating AI-powered applications, agents, MCP servers, APIs, or automation solutions that connect AI models with enterprise systems, developer tools, and knowledge sources.
- Strong understanding of software development lifecycle (SDLC), DevOps practices, CI/CD principles, and platform engineering concepts.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication, collaboration, and stakeholder management skills.
- Execute with a Sense of Urgency.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
Behavioural Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience in AWS Cloud Platform is preferred.
- Experience working in an airline technology environment is an added advantage.
- Familiarity with Model Context Protocol (MCP) for connecting AI models to external tools and data sources.
About The Company
What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor’s 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune’s World’s Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines' investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the "Leader in Employee Volunteering" category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join?
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.