About the Role
We’re looking for a friendly, motivated Customer Service Representative to join our growing Financial Tech Support team. This role is ideal for someone who enjoys building relationships, communicates clearly, and is looking to build a long-term career in customer service and client facing roles
Business development as well as excising customer enquiries as well as management of current accounts across, phone and personal relationship management ensuring every interaction is delivered with professionalism and care.
Full training will be provided, and no previous experience is required—just the right attitude and willingness to learn.
Key Responsibilities
- Work closely with internal teams to support customer needs
- Follow company procedures and contribute to service improvements
- Ensure a positive customer experience with every interaction
About You
- Strong communication and active listening skills
- A calm, supportive and patient approach
- Comfortable working in a fast-paced environment
- Problem-solving mindset and attention to detail
- Team-oriented and eager to learn
What We Offer
- Comprehensive training and ongoing development
- Opportunities for progression into senior support or team lead roles
- Employee assistance program and wellbeing support
- Inclusive and supportive workplace culture
How to Apply
Ripple Houston is an equal opportunity employer this is a full-time W-2 permanent position.