Job Description:
In this position you will be responsible for designing and modelling process solutions for enterprise clients using Pipefy. Your mission will be to translate our customers needs into Pipefy, delivering great solutions and giving support to some of our most important customers. You will also need to collaborate closely with our sales team. We expect you to be hands on, collaborative, analytical and capable of translating our customer needs into Pipefy while enjoying the ride.
Main Responsibilities:
- Creating customized workflow solutions based on customer’s process documentations
- Understanding customers needs and establishing solutions within Pipefy to address those needs Presenting quality product demonstrations
- Being able to assist customers and leads with product-related doubts
- Managing your deliverables with consistency meeting daily deliveries, SLAs, FUPs
- Understanding your metrics, what they mean and how to improve them
- Participating in hypothesis and project tasks
- Maintaining respectable and efficient relationships with customers
- Create integrations in Workato
Requirements:
- Logical thinking
- Analytical thinking
- Process modelling
- Excellent communication skills
- Advanced Spanish
It would be awesome if you have:
- Previous experience using Pipefy
- Worked in startups or agile environments
- GraphQL or other API knowledge skills
- Low-code/No code iPaaS experience such as Workato
- SQL
- Fluent English
Benefits:
Brazil
- Health and Dental insurance
- Life insurance
- Flexible hours (40h/ week)
- Flexible monthly meal allowance
- Monthly home office allowance
- Home office setup allowance
- Psychological assistance (employees or legal dependents)
- Yoga & Meditation
- Gympass
- Labor classes
- Maternity / Paternity leave (Maternity 6 months/Paternity 3)
- Babysitting / Elementary school allowance
- Complementary nutrition assistance
- Vet insurance
- Birthday day off
- Marriage leave (7 days)
- Bereavement Leave (10 days)
- Pet bereavement leave (2 days)
- Individual funeral aid
- Education Allowance
- Payroll loan
- Financial consulting
- Udemy
- Coworking space