Greetings !!!
Role: AI Product Engineer — Cisco Domain SME (CCIE/CCNP Certified)
Location: Remote
Duration: Full time
Job description:
Must Have Technical/Functional Skills
- CCIE (Enterprise Infrastructure / Wireless / Security) strongly preferred; CCNP-level candidates
- with exceptional domain depth considered
- Deep, hands-on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products
- (Firewall, ISE and related security portfolio)
- Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations
- Ability to critically review, rate and provide structured, actionable feedback on technical products
- Hands-on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation
- Familiarity with AI assistants (Claude, Codex) — trainable for strong SMEs as part of onboarding
Roles & Responsibilities
We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep
networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs,
rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen
and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape
next-generation AI products — we will train qualified SMEs on the AI tooling and depute them into the product
engineering pipeline
- Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco
- Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment.
- AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy,
- completeness and real-world applicability; provide structured, actionable feedback.
- Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model — identify
- gaps, correct erroneous outputs and drive remediation to continuously raise product quality.
- TAC-Grade Problem Solving: Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC
- support, ensuring AI outputs meet escalation-level customer standards.
- Scripting & Automation: Use scripting to validate, test and automate evaluation workflows and reproduce
- technical scenarios.
- AI-Assisted Engineering: Work with modern AI development assistants such as Claude and Codex to review,
- generate and refine technical content (training provided).
Suneetha K
Team Lead
Email: [email protected]
6096590999 Ext 322
Website: www.saranshinc.com
Email Is the best way to reach me