Key Responsibilities/What You Will Do
Create the HUFT Retail Visual Language
- Define a clear, ownable visual identity for stores
- Build guidelines for storytelling across zones: food, treats, toys, grooming, wellness, etc.
- Ensure every store feels like HUFT, regardless of size or city
Build Scalable VM Systems
- Develop modular planograms that work across different store formats
- Create display logic frameworks (not rigid layouts) that teams can adapt
- Standardize fixtures, signage, storytelling blocks, and key focal points
Turn Stores from “Cluttered” to “Curated”
- Simplify and declutter merchandising across categories
- Improve product visibility, navigation, and storytelling
- Create clear “moments” in-store
Drive Execution Excellence Across Stores
- Train store teams on VM basics + ongoing upkeep
- Build simple, usable VM playbooks for teams on the ground
- Conduct audits and continuously elevate store standards
Create High-Impact Retail Moments
- Design seasonal themes, campaigns, and in-store experiences
- Bring campaigns to life
- Introduce small but powerful details that create delight and discovery
Partner Cross-Functionally
- Work closely with brand, retail, product, and design teams
- Ensure VM aligns with product launches, campaigns, and business priorities
Who You Are
- You have strong aesthetic sensibility—you can walk into a space and instantly know what’s off
- You’ve worked in retail, lifestyle, fashion, or experience-led brands
- You understand that great VM is both art and system
- You’re obsessed with details, flow, and customer experience
- You can simplify complexity and build scalable frameworks
- You’re hands-on—you don’t just design decks, you fix shelves
- You care deeply about how spaces make people feel
What Will Set You Apart
- Experience working across multiple store formats
- Ability to create modular, flexible VM systems
- Strong understanding of customer behavior in physical retail
- A portfolio that shows before/after transformations
- A love for animals (this one matters to us ❤)
Qualifications & Skills/What You Need
- 5-10 years of relevant experience
- Bachelor’s/Master’s degree in the relevant field
- Excellent communication skills (verbal & written)
- Proven working experience in retail sales
- Customer service focused
- Animal Lover Preferred
Skills: store,design,vm,retail,visual merchandising