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iSoft Globl · Greater Bengaluru Area

Product Manager : AI-Enabled Revenue Cycle Automation

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The client is looking at hiring a Product Manager : AI-Enabled Revenue Cycle Automation for their team at Bangalore.

Role :

Own the roadmap, scope, and acceptance criteria for an AI-enabled healthcare revenue-cycle automation product end to end, from problem definition through production deployment. This is a hands-on product ownership role with a direct line to customers and to the product's commercial outcome, not a coordinating or shared PM role.

Responsibilities :

- Own roadmap, scope, and prioritization for an AI-enabled healthcare automation product.

- Write acceptance criteria that can be objectively tested against a model's output - accuracy, precision/recall, and business outcome - not just feature-level requirements.

- Own the customer-facing conversation for the product: what it does, what it costs to deliver, and what is a genuinely new capability versus a rebuild of existing functionality.

- Own the product's commercial outcome: net cost/margin impact from automation, plus any incremental software-licensing revenue tied to the same build.

- Partner with engineering, data science, and clinical/coding subject-matter experts without owning their technical implementation.

- Push back on requests that would compromise cost, timeline, or the accuracy bar the product is held to.

Experience :

- 5+ years of product management experience, including 2+ years as the primary product owner of an AI- or ML-powered product shipped to production customers.

- Healthcare revenue cycle management, medical billing/coding, or payer operations experience - candidates without direct RCM/claims workflow knowledge will not be competitive.

- Demonstrated ability to write acceptance criteria that are testable against a model's output.

- Experience owning a product tied to a measurable financial or operational outcome, not just a

feature backlog.

Preferred Qualifications:

- Experience with the tradeoffs between rules-based/deterministic systems and ML/LLM-based systems in a regulated domain.

- Experience scoping or selling a software module that integrates into a customer's existing system of record (e.g., an EHR-embedded module).

Technology & Tools:

- Product/roadmap tooling: Jira, Confluence, Aha! or equivalent.

- SQL, sufficient to query claims, coding, and outcome data directly rather than relying on an analyst.

- Working fluency in ML/AI evaluation vocabulary (precision, recall, accuracy, confidence) - enough to write and defend acceptance criteria against a model's output.

- Spec/design collaboration tools (Figma, Miro, or equivalent) for workflow and UI requirements.

- Analytics/BI tooling (Looker, Tableau, or Power BI) for tracking product and commercial KPIs.

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