Experience Range: 5 to 8 years of experience, including hands-on administration of Anthropic Claude Enterprise or comparable enterprise AI platforms within regulated financial services environments
Key Responsibilities:
1. Administer Anthropic Claude Enterprise across CoWork, Desktop, and Code modules, managing organization settings, policies, user seats, SSO/SCIM integrations, connectors, and audit processes
2. Configure and validate over 300 security and governance controls to meet rigorous financial services standards, ensuring auditability and compliance
3. Transition platform administration from client administrators and serve as the primary control owner throughout pilot and production phases
4. Deliver real-time support during pilot and production, including guardrail tuning, prompt-injection defense, incident response, and execution of go-live and rollback runbooks
5. Integrate platform monitoring with Dynatrace and Microsoft Sentinel to support observability and LLMOps requirements
6. Maintain and update runbooks and Standard Operating Procedures (SOPs) to ensure operational consistency and follow-the-sun coverage with offshore administrators
7. Optimize platform performance and security through continuous improvement initiatives in a regulated financial services environment
Required Skills:
1. Hands-on administration of Anthropic Claude Enterprise (CoWork, Desktop, Code) or equivalent enterprise AI platforms such as Microsoft Copilot or OpenAI Enterprise
2. Enterprise identity management including Entra ID, SSO, and SCIM
3. Role-Based Access Control (RBAC) and Data Loss Prevention (DLP) concepts
4. Security Information and Event Management (SIEM) with Microsoft Sentinel
5. Advanced configuration of security and governance controls for audit-defensible compliance
6. Integration of observability and monitoring tools such as Dynatrace
7. AI governance and LLMOps including guardrails, auditability, and monitoring
8. Prompt-injection defense and incident response for enterprise AI platforms
Preferred Skills:
1. Dynatrace administration and integration expertise
2. Experience with agentic AI architectures and MCP
3. Prior experience transitioning AI platforms from pilot to production environments
4. Advanced knowledge of LLMOps and observability best practices
5. Exposure to offshore operational models and follow-the-sun coverage
Desired Qualifications:
1. Associate's degree or college diploma in Computer Science, Information Technology, or a closely related discipline
2. Relevant certification such as Microsoft Certified: Azure Administrator Associate or equivalent
3. Certification in information security or AI platform administration, such as Certified Information Systems Security Professional (CISSP) or Anthropic Claude Enterprise Administrator (if available)