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LanceSoft Middle East · Dubai, United Arab Emirates

Senior Executive - Digital & CX

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We have a new opportunity for "Senior Executive - Digital & CX" with our client. Interested candidates send me your CV to [email protected]

Title: Senior Executive - Digital & CX

Duration: 1 year Contract with possible extension

Location: Dubai

Job Description:

Minimum qualifications

- Bachelor’s degree in computer science, Software Engineering, or a related field.

- Product management or ITIL certification is a plus.

- Salesforce Administrator Certification

Minimum experience

- 3-5 years of experience in product management or support roles, with a focus on Salesforce products.

Skillset

- Experience in product management with a focus on live product operations and support within a large and complex organization.

- Proven experience on salesforce products : Sales and Service Cloud, Marketing cloud, data cloud.

- Background in software engineering with hands-on experience in managing and supporting live digital assets.

- Proficiency in agile methodologies and tools (e.g., Scrum, Kanban, Jira).

- Experience with incident management and resolution processes.

Interested candidates send me your CV along with below details:

Expected salary:

Notice Period:

Current Location:

Nationality:

Visa:

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