Center Coordinator / Technical Training Manager
Location: Bhopal
Salary: 6-9 LPA
Employment Type: Full-Time
Experience: 2–5 Years
Industry: Education / EdTech / Technical Training
About the Role
We are looking for an energetic and responsible Center Coordinator / Technical Training Manager to manage the day-to-day operations of our training center while ensuring smooth delivery of technical training programs.
The ideal candidate will be a strong people manager and coordinator who can work closely with trainers, students, academic teams, placement teams, and management to ensure an excellent learning experience.
Key Responsibilities
Center Operations
- Manage the day-to-day functioning of the training center.
- Ensure classes, labs, assessments, and other academic activities run smoothly.
- Coordinate classroom and lab schedules, trainer allocation, and batch planning.
- Maintain discipline, punctuality, and professional standards across the center.
- Handle operational issues and ensure their timely resolution.
Training & Academic Coordination
- Coordinate with technical trainers for smooth execution of courses and curriculum.
- Monitor trainer attendance, class schedules, syllabus progress, and batch performance.
- Track student attendance, participation, assignments, assessments, and academic progress.
- Ensure training delivery follows the planned curriculum and academic standards.
- Identify gaps in training delivery and coordinate corrective actions.
Team Management
- Coordinate with trainers, counselors, placement teams, and support staff.
- Conduct regular reviews with trainers regarding batch progress and student feedback.
- Help onboard and coordinate new trainers.
- Maintain a positive, professional, and productive center environment.
Student Management
- Act as an escalation point for student academic and operational concerns.
- Regularly collect and analyze student feedback.
- Address issues related to classes, trainers, schedules, labs, and learning experience.
- Ensure students receive timely communication regarding classes, assessments, events, and other activities.
Reporting & Performance Tracking
- Maintain daily/weekly/monthly reports related to batches, attendance, trainers, and center operations.
- Track batch-wise academic progress and completion.
- Prepare MIS reports and share important updates with management.
- Monitor key center performance indicators and take corrective actions where required.
Required Skills
- Strong communication and interpersonal skills
- Excellent coordination and people-management abilities
- Good understanding of technical training / IT education environments
- Strong organizational and problem-solving skills
- Ability to manage multiple batches and teams simultaneously
- Proficiency in MS Excel / Google Sheets / basic MIS reporting
- Ability to handle students, trainers, and operational escalations professionally
- Strong ownership and accountability
Preferred Technical Exposure
Candidates with knowledge or exposure to areas such as:
Python | Data Analytics | Data Science | Full Stack Development | AI/ML | Web Development | Cloud | Programming
will be preferred.
Note: This is primarily a center management, academic coordination, and training operations role. Deep hands-on coding expertise is not mandatory, but a good understanding of technical education and IT courses is highly desirable.Ideal Candidate
We are looking for someone who is:
- Proactive and highly organized
- Comfortable managing people and processes
- Student-focused and solution-oriented
- Confident in handling trainers and academic teams
- Good at follow-ups and execution
- Comfortable working in a fast-paced training environment
- Capable of taking ownership rather than simply coordinating tasks
Key Performance Indicators
- Smooth center operations
- Batch and class schedule adherence
- Trainer performance and utilization
- Student attendance and engagement
- Student satisfaction and feedback
- Timely syllabus completion
- Reduction in academic/operational escalations
- Quality and accuracy of MIS/reporting
- Overall center performance