Key Responsibilities:
· QA activities across multiple eCommerce initiatives based on SFCC.
· Define and implement test strategies, test plans, and defect tracking processes
· Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
· Review and optimize test cases to ensure maximum coverage and efficiency
· Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
· Report and track quality metrics and ensure adherence to release timelines
· Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
· Develop and execute test plans, test cases, and test scripts for Salesforce applications.
· Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
· Hands-on experience with Shipping Methods/Configuration.
· Hands-on experience with different viewport executions.
Required Skills and Qualifications:
· 5+ years of experience in QA, with at least 2+ years in a QA role
· Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
· Strong working knowledge of the SFCC Business Manager tool and configurations
· Deep understanding of the e-commerce domain, user journeys, and buying flows
· Experience working in Agile/Scrum environments
· Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
· Strong analytical, leadership, and problem-solving skills
· Excellent stakeholder communication and reporting abilities
· Exposure to automation testing is a plus