Professional Services (PS) Consultant – Prisma Access
Experience: 5–12 years
Workplace: Remote
Employment Type: Full-time
About Trantor
Trantor is a global technology services company delivering digital transformation and product engineering solutions. Since 2012, we have partnered with leading enterprises across Technology, FinTech, Media, and Cybersecurity.
With delivery centers across the US, India, Canada, and Costa Rica, we bring technical expertise, scalability, and measurable business value to our clients.
🌐 Learn more: www.trantorinc.com
Your Role:
We are looking for a Professional Services Consultant – Prisma Access with strong hands-on experience in Prisma Access implementation, deployment, configuration, and troubleshooting.
The ideal candidate should have experience working directly on customer deployments and complex network security environments, with a strong understanding of Palo Alto technologies and SASE solutions.
Key Responsibilities
- Implement, deploy, configure, and troubleshoot Prisma Access solutions.
- Work on GlobalProtect, IPSec, SSL VPN, and remote-access solutions.
- Configure and troubleshoot Palo Alto firewalls, security policies, and Panorama.
- Handle authentication integrations such as LDAP, RADIUS, and Active Directory.
- Troubleshoot complex customer issues and perform root cause analysis (RCA).
- Work on network connectivity, traffic flows, firewall rules, and security policies.
- Collaborate with customers, network/security teams, and cross-functional stakeholders during deployments.
- Work in multi-vendor environments including Palo Alto, Cisco, Fortinet, Check Point, Juniper, etc.
- Handle high-priority technical issues and provide effective resolutions.
- Prepare technical documentation, deployment guides, and knowledge-base articles.
- Contribute to best practices and successful customer adoption of Prisma Access.
Required Skills & Experience
- 5–12 years of experience in Network Security / Cybersecurity.
- Hands-on experience with Prisma Access.
- Strong experience with Palo Alto Firewalls and GlobalProtect.
- Good understanding of IPSec, SSL VPN, TCP/IP, routing, and network security.
- Experience with LDAP, RADIUS, AD, PKI/SSL, and authentication mechanisms.
- Experience with Panorama and Palo Alto security policies.
- Exposure to SASE / ZTNA solutions such as Zscaler or Netskope is a plus.
- Experience working with multi-vendor technologies such as Cisco, Check Point, Juniper, and Fortinet.
- Exposure to AWS/Azure, Linux, Python/Bash is an added advantage.
- Strong troubleshooting, analytical, customer-facing, and communication skills.
What We Are Looking For
- Strong implementation/deployment experience rather than purely BAU/operations support.
- Ability to independently handle customer-facing technical engagements.
- Good communication and problem-solving skills.
- Willingness to work in customer-driven shifts, including night shifts when required.