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RingCentral · Bengaluru, Karnataka, India

Team Lead - Conversational Agents(LLM & Agentic AI)

Hybridseniorfull timePosted 2 days ago
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Stack mentioned

llmagentic-airagpythonfastapiwebhooksgitlangchainpineconeweaviateopenaianthropicgeminiflaskprompt-engineeringvector-databasesapi-designrest-apigenerative-ai

Experience: 8+ Years

Location: Bangalore

Work Mode: Hybrid

About the Role

We are seeking a Senior AI Conversational Engineer to develop next-generation AI-powered voice and digital assistants. This role extends beyond traditional chatbot development, focusing on the development of intelligent AI agents utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, and enterprise integrations.

Key Responsibilities

- Design and develop AI-powered voice and digital assistants using LLMs.

- Build intelligent conversational workflows, AI agents, and multi-step automations.

- Design effective prompts and optimize AI responses for quality and accuracy.

- Implement RAG pipelines using enterprise knowledge sources and vector databases.

- Develop Python-based components, tools, and API integrations using FastAPI.

- Integrate AI applications with enterprise systems through REST APIs, webhooks, and databases.

- Evaluate and leverage frontier AI models to solve business problems.

- Collaborate with Product, Engineering, and AI teams to deliver scalable AI solutions.

Required Skills---

Core Technical Skills

- Strong Python programming (mandatory)

- REST APIs, JSON, Git

- Good understanding of software engineering best practices

AI & Generative AI

- Large Language Models (LLMs)

- Prompt Engineering

- Retrieval-Augmented Generation (RAG)

- Agentic AI / AI Agents

- Model Context Protocol (MCP)

- Function/Tool Calling

- AI workflow orchestration

Integrations & Workflows

- Enterprise API integrations

- Workflow design and automation

- Conversational AI concepts (Voice & Digital)

Good to Have

- LangChain / LangGraph

- Vector Databases (Pinecone, Weaviate, etc.)

- OpenAI, Anthropic, Gemini

- FastAPI / Flask

Ideal Candidate

- 8+ years of software development experience with strong Python expertise.

- Hands-on experience building LLM-powered applications or AI assistants.

- Strong problem-solving and system integration skills.

- Passion for emerging AI technologies and rapid learning.

- Excellent communication and collaboration skills.

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Team Lead - Conversational Agents(LLM & Agentic AI) at RingCentral (Bengaluru, Karnataka, India) | AI Jobs Map