We are looking for a Product Specialist for Resource Planning and Dispatching Software for Passenger Rail
Location: Greater Toronto Area or Eastern Region (Canada)
- To play a key role in implementing IVU’s software solutions at railways in North America.
- To advise and support our current and future customers in North America on our solutions.
- Who wants to be a part of a growing, internationally recognised and market-leading software company.
Your tasks
- You analyse customers’ needs and align them with our solutions, more specifically to support the processes of rail timetabling, fleet planning, crew scheduling, resource dispatching and operations management.
- You identify, document and implement proper configuration of our product suite and work closely with our teams in Germany to deliver customer contract requirements.
- You are accountable for leading the testing, installation and configuration of IVU software products.
- You build and maintain strong relationships with existing customers.
- You provide valuable input to the Product Management team to feed IVU’s roadmap and solutions alignment with the market needs.
- You support our sales team in acquisition and contract management. This involves, coordinating with internal and external teams to organise and deliver demonstrations of IVU software; including, developing external-facing documentation for prospective customers, requirement-gathering and develop pricing documentation. You contribute to the tender process from software demonstrations, RFIs, RFPs, to tender submissions.
Your profile
- You are excited about the public transportation sector and ideally have around 5 years of experience in this industry (e.g. Train Operating Company, transport authority, transport consultancy, or a transport planning and control system provider).
- You have either played a similar role or can demonstrate a good understanding of delivering software-based projects.
- You preferably have a university or professional degree in Technology, Transportation, Logistics or a relevant field.
- You have a strong customer focus, can-do approach, and strong analytical and communication skills.
- You are fluent in English (mandatory), with other languages such as German or French being considered an asset.
- You want to make a difference to how people travel, how society manages its resources, and in supporting a sustainable environment.
What we offer
- A competitive salary, bonus and benefits, commensurate with the real experiences of the candidate.
- A friendly and informal workplace.
- The opportunity for career growth based on the personal achievements and business success.