Key Responsibilities
- Administer and maintain Jira Data Center, Confluence Data Center, and Crowd environments on Linux.
- Configure Jira projects, workflows, issue types, screens, custom fields, permission schemes, notification schemes, and automation rules.
- Design and manage Confluence spaces, templates, permissions, and collaboration workflows.
- Integrate Jira, Confluence, Crowd, GitHub, and other enterprise applications.
- Perform platform upgrades, patching, migrations, and health checks.
- Develop automation scripts and custom plugins to improve operational efficiency.
- Support Agile delivery teams by optimizing Jira boards, workflows, and reporting capabilities.
- Maintain technical documentation, knowledge articles, and operational procedures.
- Provide L2/L3 support and incident management following ITIL practices.
- Collaborate with global stakeholders and platform users to deliver business solutions.
Required Skills & Experience
Technical Skills
- Strong experience in:
- Jira Data Center Administration
- Confluence Data Center Administration
- Atlassian Crowd Administration
- Expertise in:
- Workflow design and customization
- Permission and security schemes
- User/group management
- Notifications and automation rules
- Experience with:
- Linux administration
- Application servers, web servers, and databases
- Jira/Confluence upgrades and migrations
- Scripting skills in Python for automation and platform administration.
- Experience integrating Atlassian tools with GitHub, LDAP/AD, SSO, and enterprise systems.
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