About our client: They are a dynamic and rapidly growing company based in Dublin, specializing in innovative solutions for our clients. There team is our greatest asset, and they are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.
Job Description: We are seeking an enthusiastic and experienced Tele-sales Team Manager to join our vibrant sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.
Key Responsibilities:
- Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.
- Develop and implement effective sales strategies and processes.
- Monitor team performance, providing regular feedback, coaching, and training.
- Conduct regular team meetings to review performance, share best practices, and address challenges.
- Analyse sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with other departments to ensure seamless customer experience and satisfaction.
- Handle escalated customer issues and provide resolution.
- Recruit, train, and onboard new team members as needed.
Qualifications:
- Proven experience in a telesales or sales management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to motivate and inspire a team to achieve high performance.
- Analytical mindset with the ability to interpret sales data and market trends.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Proficient in using CRM software and other sales tools.
Benefits:
- Opportunity to work in a vibrant and dynamic team environment.
- Comprehensive training and professional development opportunities.
- Career progression and growth within a rapidly expanding company.
- Generous holiday allowance and company perks.