The Opportunity
Auckland’s construction and property development market is diverse, relationship-driven and commercially significant. To better serve this market and capture its full potential, we have created a new leadership role within our Trade structure.
This is not a role where you inherit a finished plan. It is an opportunity to help shape the strategy, strengthen our market presence, build enduring customer and supplier relationships, and lead a team focused on sustainable, profitable growth.
Reporting to the General Manager Trade Sales, you will take ownership of the sales performance, supply requirements and growth of Riviera’s trade business within Auckland’s Mandarin-speaking construction market. Working across the Riviera Hardware Holdings Group, you will lead Trade Account Managers, develop customer opportunities, and work closely with operational, inventory and supplier teams to ensure our growth plans can be delivered.
You will be expected to understand the market, identify where the opportunities are, and turn those opportunities into measurable sales, margin and customer growth. Professional fluency in Mandarin is essential because you will work directly with Mandarin-speaking customers and commercial decision-makers. Cantonese language skills would be highly regarded.
What You’ll Be Responsible For
You will lead the commercial development and performance of this key trade portfolio, including:
- developing and implementing a clear market and sales strategy to grow our presence and market share
- identifying new business opportunities and building trusted relationships across the construction and property development sector
- leading and coaching Trade Account Managers, setting clear sales and margin targets and holding the team accountable for delivery
- developing account plans that grow sales beyond core building products and increase the value of each customer account
- monitoring sales pipelines, customer activity, market movement and competitor activity
- working with Trade Operations, branch teams and suppliers to align stock availability and service capability with planned growth
- maintaining disciplined controls across margin, pricing and customer credit, supported by clear reporting on sales and portfolio performance
What You’ll Bring
This role requires an experienced commercial sales leader who understands that meaningful growth comes from strong relationships, disciplined execution and consistent follow-through. You will bring:
- professional fluency in spoken and written Mandarin
- strong written and verbal communication skills in English
- the ability to communicate in Cantonese would be an advantage
- an in-depth understanding of the New Zealand construction and property development market, including established knowledge of Auckland’s construction and building supplies sector
- a record of growing sales and profitability, supported by strong commercial judgement and confidence working with sales, margin and pipeline data
- experience leading, coaching and holding salespeople accountable for results
- a practical and disciplined approach to planning, stock and supply requirements, pricing, credit, risk and commercial controls
Why This Role Stands Out
This Is a Rare Opportunity To Step Into a Newly Created Position With Genuine Scope To Influence How The Business Approaches And Grows An Important Market. You Will Have
- ownership of a commercially significant growth portfolio
- the opportunity to shape the market strategy rather than simply maintain an existing model
- direct access to experienced senior trade and commercial leaders
- the backing of one of the largest groups in the Mitre 10 network
- the scale, product range and operational support needed to turn opportunity into results
- the chance to build team capability and create a strong platform for future growth
- career opportunities across the wider Riviera Hardware Holdings Group
- access to staff purchasing benefits across selected Mitre 10 stores
- discounts at selected Columbus Coffee cafés
- access to a range of retail, travel and lifestyle savings
About Us
Riviera Hardware Holdings Ltd is the largest group within the Mitre 10 network and is proudly Kiwi-owned and operated.
Our business includes Mitre 10 MEGA stores in Albany, New Lynn, Silverdale and Warkworth, Mitre 10 Whangaparaoa, a Distribution Centre, a Frame & Truss Manufacturing Plant, and several Columbus Coffee cafés. This diverse portfolio gives us the scale, operational capability and local market presence to support customers across retail, trade, distribution, manufacturing and hospitality sectors.
Trade is a core part of our business. Through the strength of the Mitre 10 Trade network, dedicated Trade teams, commercial account solutions and broad product offering, we support everyone from sole-trader builders and trade contractors through to developers and commercial customers across Auckland. This role offers the opportunity to represent a trusted Kiwi brand that continues to invest in supporting New Zealand's building and construction industry.
What’s Next
If you know this market, are fluent in Mandarin, understand how trusted commercial relationships are built, and have the leadership and discipline to turn opportunity into profitable growth, we want to hear from you.
Apply online with your CV and cover letter and tell us how you have made an impact in this market, the customers and sales teams you have helped grow, and how you would strengthen our presence across Auckland’s construction sector.