About This Job
GyanSys Inc.
Location: Bengaluru, Karnataka, India
Work Mode: On-site
Industry: IT Services and IT Consulting
Job Description
Role: SAP CRM Service Consultant
Location: Bangalore / Hyderabad / Pune (Onsite / Hybrid)
About Us: GyanSys is a global mid-tier systems integrator company for over 20 years headquartered in the US with 3000+ employees across 12 countries serving 160+ active enterprise customers across Manufacturing, Industrial, Consumer, Life Sciences and High-Tech industries.
GyanSys provides Digital Transformation services leveraging SAP, Salesforce, Databricks, Snowflake, Application Modernization and various AI projects.
Key Responsibilities
Lead the design, configuration, and implementation of SAP CRM – Service solutionsAnalyze business requirements and translate them into functional specificationsSupport integration with ECC, middleware, and third-party systemsWork closely with business stakeholders and technical teams to ensure alignment and solution qualityHandle incident management, enhancements, and continuous improvementsConduct testing, training, and documentation for service processesProvide post-go-live support and issue resolution.
Requirements
8+ years of hands-on experience in SAP CRM with strong focus on the Service moduleExperience in configuring and supporting service contracts, service orders, service requests, and related objectsIntegration knowledge with ECC, SD, and middleware systemsStrong understanding of business processes in high-tech manufacturing or similar industriesExcellent communication and stakeholder management skillsAbility to work independently in a fast-paced environment.
Interested candidates can share their profiles at [email protected]
Thanks,
Bala
GyanSys