Migration Programme Manager, Payments and Platform Migration
Permanent | Urgent start, September 2026
Our client is a well established UK compliance and business services company, operating multiple recognised consumer brands. They are moving off a long standing third party platform onto a system built in house, and launching a new payments business alongside it. They need a highly technical, senior Programme Manager to own both workstreams and lead the team delivering them.
This is a large scale, multi-brand data migration, hundreds of thousands of active customer records across well over 100,000 accounts, plus several years of historical records that must stay archived and accessible once the legacy platform retires. Running in parallel is a payments migration, moving stored payment tokens from the current provider to a new one, and standing up the new payments business itself.
Why this role matters
You will be the single accountable owner of the migration programme and the payments workstream together, from planning through to exit and handover. You will lead and manage the team delivering it, including hiring into the payments workstream as it scales. You'll report weekly to the CEO and CPO with a clear, evidenced view of progress, risk and readiness.
What you'll be doing
- Owning governance across the entire programme, including a single migration plan covering all workstreams, both the legacy platform exit and the payments migration
- Leading and managing the delivery team, and being closely involved in new hires for the payments workstream
- Owning identity resolution, the historical archive and the reconciliation approach
- Planning and sizing migration cohorts, and managing the cutover itself
- Running daily morning war rooms to keep delivery on track and issues visible early
- Owning payment token migration from the current provider to the new one
- Planning and supporting the launch of the new payments business alongside the migration
- Providing legal positioning insight on matters such as unclaimed balances and terminations
- Reporting on go live readiness and outcomes, with figures the CEO and CPO can rely on
- Managing dependencies outside the core team, including contract notice periods and regulatory considerations
What you'll bring
- A strong technical background, comfortable reading a schema, reviewing data extract and transform designs, and assessing reconciliation approaches directly, without translation
- Proven experience as an accountable lead on at least one large scale customer data migration, 100,000+ records, through to a full platform exit
- Experience managing and growing a delivery team, including hiring
- Experience with payment token or PSP migration, ideally including a payments business launch
- Experience running wave based or phased cutovers, including cohort planning, rollback and exception management
- Comfort with legal and regulatory considerations around balances, terminations and compliance obligations
- Experience delivering in a regulated or compliance heavy environment
This is an urgent hire. Our client needs someone in place and moving immediately, so please only apply if you can start in September 2026 or very close to it. Given the timeline, early applications will be prioritised.