About the Role
As a Technical Writer, you will play a critical role in creating high-quality technical content that enables customers, partners, and internal teams to successfully use our products and solutions. You will collaborate closely with engineering, product management, and stakeholders to develop clear, accurate, and engaging documentation.
Key Responsibilities
✅ Create clear, concise, complete, and technically accurate documentation for software products and solutions.
✅ Develop and maintain a consistent content experience by applying documentation standards, style guides, and best practices.
✅ Analyze complex engineering and product documents and collaborate with developers, architects, and SMEs to gain a deep understanding of product features and functionality.
✅ Drive documentation planning, estimation, and execution across releases.
✅ Create and maintain REST API documentation, developer guides, and reference materials.
✅ Contribute to topic-based and structured authoring initiatives using DITA methodologies.
✅ Continuously identify opportunities to improve content quality, documentation processes, and information architecture.
✅ Effectively communicate and collaborate with internal teams, external stakeholders, and global cross-functional partners.
✅ Support documentation modernization and content management initiatives.
Required Skills & Qualifications
✔ Experience in Technical Writing, Information Development, or Documentation Engineering.
✔ Strong expertise in Topic-Based Authoring and DITA.
✔ Hands-on experience creating and maintaining REST API Documentation.
✔ Proven ability to understand complex technical concepts and translate them into customer-focused content.
✔ Experience in documentation effort estimation and project planning.
✔ Excellent written and verbal communication skills.
✔ Strong stakeholder management and collaboration abilities.
✔ Self-driven mindset with a passion for process improvement and innovation.
Tools & Technologies
🔹 Adobe FrameMaker
🔹 Oxygen XML Author/Editor
🔹 Adobe Captivate
🔹 Content Management Systems (CMS)
🔹 DITA-based publishing frameworks