We are seeking an experienced Release Manager to lead and govern end-to-end release activities across multiple environments, including SIT, UAT, Pre-Production (PPT), and Production. The successful candidate will be responsible for release planning, governance, deployment coordination, change management, CI/CD orchestration, and stakeholder communication while ensuring controlled, predictable, and high-quality software releases.
This role requires strong collaboration across Delivery, Testing, DevOps, Security, Platform, and Operations teams, with a particular focus on Salesforce release management and deployment automation.
Key Responsibilities
Release Planning & Governance
- Own and manage the end-to-end release lifecycle across SIT, UAT, Pre-Production, and Production environments.
- Define release scope, schedules, milestones, and deployment windows.
- Manage release calendars and coordinate concurrent releases across multiple teams and projects.
- Facilitate release readiness reviews and support Go/No-Go decision-making processes.
- Coordinate post-release validation and hypercare activities.
Release Control & Deployment Management
- Govern release scope, code freeze activities, deployment gating, and promotion controls.
- Ensure release dependencies, risks, and conflicts are identified and managed proactively.
- Coordinate deployment execution, rollback planning, and production stabilization activities.
- Manage environment promotion processes and ensure adherence to controls and compliance requirements.
Change & Risk Management
- Lead Change Request (CHG) processes and coordinate CAB approvals.
- Ensure all releases comply with organizational change governance standards.
- Maintain audit-ready release documentation and approval records.
- Assess release risks and drive mitigation plans throughout the release lifecycle.
CI/CD & DevOps Coordination
- Coordinate release activities through CI/CD pipelines using GitLab and Jenkins.
- Work closely with Development and DevOps teams to manage branching strategies, version control, and release promotion.
- Ensure deployment automation, release quality gates, and validation controls are implemented and followed.
- Support automated deployment processes and continuous delivery capabilities.
Salesforce Release Management
- Manage Salesforce release processes across sandbox and production environments.
- Coordinate Salesforce deployments using standard deployment and release tooling.
- Support Release Management activities across Salesforce Core and Salesforce Commerce environments.
- Partner with Salesforce development teams to ensure controlled releases and environment alignment.
- Manage metadata deployments and environment promotions using SFDX and related tooling.
Stakeholder Management & Reporting
- Provide release status reporting and executive-level communications.
- Facilitate release planning sessions, deployment calls, war rooms, and hypercare governance.
- Coordinate activities across Delivery, Testing, DevOps, Platform, Infrastructure, Security, and Operations teams.
- Ensure visibility of release progress, risks, issues, and dependencies.
Required Skills & Experience
- 8+ years of Release Management experience in complex enterprise environments.
- Proven experience managing releases across SIT, UAT, Pre-Production, and Production environments.
- Strong understanding of release governance, deployment controls, code freezes, and release gating.
- Hands-on experience with:GitLab
- Jenkins
- Jira
- Confluence
- Terraform
- CI/CD pipelines
- Experience coordinating CAB processes, change approvals, and release governance activities.
- Strong understanding of branching strategies, version control, and environment promotion controls.
- Experience with deployment automation, rollback planning, and release orchestration.
- Excellent stakeholder management, communication, and coordination skills.
Preferred Qualifications
- Salesforce Core experience.
- Salesforce Commerce Cloud experience.
- Hands-on experience with SFDX and Salesforce deployment practices.
- Experience working in Agile, DevOps, and CI/CD-driven environments.
- Knowledge of Infrastructure as Code (Terraform) and automated deployment frameworks.
- ITIL Foundation certification or equivalent Change Management experience.
Key Success Factors
- Ability to manage multiple concurrent releases with competing priorities.
- Strong attention to detail and risk management mindset.
- Proven capability to drive cross-functional alignment in large delivery organizations.
- Experience delivering stable, controlled, and auditable releases in enterprise environments.