Job Description
- Design and embed our lending compliance framework: Develop and implement practical compliance frameworks, controls and governance that support a scalable lending business and align with Lendi Group's enterprise risk framework.
- Partner across the business: Work closely with Product, Lending, Operations, Technology, Legal, Risk & Compliance and external partners to ensure compliance requirements are built into products, processes and customer journeys from the outset.
- Drive customer outcomes and conduct oversight: Provide compliance oversight across responsible lending, Best Interests Duty, hardship, complaints, broker distribution and other key customer outcome obligations.
- Lead compliance monitoring and governance: Develop and operate a risk-based monitoring program, identifying emerging risks, control gaps and opportunities for continuous improvement while supporting clear governance reporting.
- Support regulatory change and issue management: Lead or support regulatory change initiatives, compliance incidents, breach assessments and remediation activities, translating regulatory obligations into practical business outcomes.
- Strengthen partner oversight: Help oversee external funders, servicers and service providers by monitoring compliance performance, control effectiveness and customer outcomes.
- Support technology-enabled compliance: Partner with Technology and Data teams to ensure digital lending processes, automation and AI-enabled workflows have appropriate compliance controls and governance.
- Provide trusted advice: Prepare clear recommendations, governance papers and reporting for senior leadership, helping the business make informed, risk-based decisions.