Job Responsibilities:
• Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation
• Implement customer specified benchtop computing design and processes
• Administer and assures connectivity of customer’s Windows based platform
• Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
• Manage On-boarding, retirement, and relocation of equipment
• Implement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
• Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
• Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information specified by the client
Basic Qualifications:
• Bachelor’s Degree with two plus years of technical experience OR
• Associates Degree with three plus years of technical experience OR
• High School Diploma or equivalent with five plus years of technical experience
Preferred Qualifications:
• Experience with technologies including Microsoft Office, networking, remote computing and backup systems.
• Experience with scientific instrumentation
• Experience in Life Science environment
• Experience in a validated environment
• Experience working in GxP, ISO, and FDA compliant facilities
Working Environment:
• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.