Sales Account Manager
Build Relationships. Grow Accounts. Drive Profitable Sales.
Nine Line Apparel is looking for a **Sales Account Manager** to develop new business, grow existing accounts, and build profitable, long-term customer relationships.
This is more than a transactional sales role. You’ll manage customers from the initial opportunity through the sale and beyond, working across both **custom apparel and Nine Line’s branded product assortment.**
The right person understands that great sales isn’t just about closing the next deal. It’s about understanding the customer, building trust, making smart business decisions, protecting profitability, and creating relationships that continue to grow.
What You’ll Do
Own & Grow Your Accounts
- Manage the full sales cycle from initial opportunity through close and ongoing account development.
- Convert inbound leads while actively developing new business opportunities.
- Grow existing accounts through repeat business, expanded product offerings, and stronger relationships.
- Build and maintain a healthy pipeline to achieve revenue and profitability goals.
- Develop a deep understanding of your customers, their businesses, buying behavior, and long-term potential.
- Identify opportunities to increase customer retention and lifetime value.
Sell Custom Apparel Solutions
- Guide customers through the custom apparel process from concept through artwork, product selection, pricing, approval, and order placement.
- Work directly with customers through artwork concepts and revisions, garment selection, decoration options, quantities, and other project requirements.
- Ask the right questions to understand what the customer is trying to accomplish and recommend the best solution.
- Coordinate with art, production, and operations to keep projects moving and ensure expectations are clearly communicated.
- Balance the customer’s vision with pricing, production capabilities, timelines, and profitability.
Grow Wholesale & Nine Line Branded Sales
- Develop and grow relationships with retailers, organizations, dealers, and other wholesale partners.
- Recommend products and assortments that fit the customer’s audience and business.
- Sell the **value of the Nine Line brand**, not simply the product or price.
- Identify opportunities to expand assortments, increase order frequency, and grow the overall value of each account.
- Build relationships that position Nine Line as a long-term partner rather than simply another vendor.
Make Smart Business Decisions
- Understand how pricing, discounts, product mix, quantities, and customization affect margin and profitability.
- Balance winning business with protecting the long-term value of the account and Nine Line.
- Know when to negotiate, when to find a different solution, and when an opportunity doesn’t make good business sense.
- Navigate objections without immediately defaulting to discounting.
- Focus on both revenue growth and the **quality of revenue** being generated.
Own Your Pipeline
- Maintain accurate customer, opportunity, activity, and pipeline information in the company CRM.
- Document customer conversations, follow-ups, quotes, and next steps.
- Maintain disciplined follow-up and keep opportunities moving forward.
- Use CRM data to prioritize opportunities and provide accurate sales forecasts.
- Know your numbers and be able to clearly communicate what is happening within your business.
**Previous CRM experience is required. Salesforce experience is strongly preferred.**
What Success Looks Like
Successful Account Managers at Nine Line:
- Consistently achieve revenue and profitability goals.
- Turn new customers into repeat customers.
- Grow the value of existing accounts over time.
- Build a strong, predictable sales pipeline.
- Protect margin while finding creative ways to win business.
- Maintain accurate and actionable CRM data.
- Build relationships customers value and want to continue.
- Communicate effectively with customers and internal teams.
- Take ownership, solve problems, and follow through on commitments.
What We’re Looking For
- 3+ years of successful B2B sales, account management, or business development experience.
- Proven track record of meeting or exceeding sales goals.
- Experience managing and growing customer accounts.
- Experience working within a CRM; **Salesforce strongly preferred.**
- Strong understanding of pricing, margin, and profitability.
- Strong communication, negotiation, and relationship-building skills.
- Ability to manage multiple accounts, custom projects, and priorities simultaneously.
- Strong organization, follow-through, and attention to detail.
- Self-motivated, competitive, accountable, and comfortable owning measurable results.
- Ability to work cross-functionally with art, production, operations, marketing, and other teams.
- Apparel, promotional products, wholesale, or branded merchandise experience is a plus.
Why Nine Line?
**Competitive Base Salary + Uncapped Commission**
Strong performance is rewarded, with no ceiling on commission potential.
**Consistent Sales Opportunities**
Nine Line provides inbound leads while giving Account Managers the opportunity to prospect, develop relationships, and build their own book of business.
**Multiple Ways to Grow an Account**
Sell across custom apparel, wholesale, and Nine Line’s established branded product assortment.
**An Established Brand**
Represent a recognized brand with a strong identity, established products, and a loyal customer base.
**Ownership & Growth**
We want Account Managers who treat their accounts like a business—understanding their customers, knowing their numbers, making sound decisions, and taking ownership of results.
If you’re a relationship-driven salesperson who wants to build business rather than simply take orders, **we’d like to hear from you.**