Hybrid (2-3 days in office) based in Los Angeles
Hours: typically 9-5
THE OPPORTUNITY | Overview of Scope
We are seeking a dynamic, detail-oriented, and experienced Technical Project Manager to support our team. The Technical Project Manager will be responsible for managing, planning and executing tactical and strategic projects within Technology. The candidate will bring a value-driven mindset and focus on solving problems and delivering value as well as influencing a culture of change and continuous improvement.
This pivotal role is focused on overseeing a combination of global engineering, Infrastructure, Engineering, & Operation (IE&O), and Cybersecurity efforts. The ideal candidate possesses a strong background in project management methodologies, technical acumen software engineering, and a proven ability to work with cross-cultural, geographically dispersed teams. The Technical Project Manager will bridge the gap between technical development and business objectives, ensuring timely delivery of innovative solutions that align with organizational goals.
WHAT YOU'LL DO | Work Activities and Responsibilities
- Project Management: Lead end-to-end planning, execution, and closure of software development, IE&O, or Cybersecurity focused projects, ensuring adherence to scope, budget, and timeline. Develop and maintain detailed project plans, schedules, and documentation.
- Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders, including engineering teams, product managers, and executive leadership. Facilitate clear and consistent communication, ensuring transparency around project status and key decisions.
- Cross-Functional Coordination: Collaborate closely with distributed engineering teams across multiple time zones. Coordinate efforts between software developers, technical stakeholders, QA engineers, and operations staff to ensure cohesive and aligned project delivery.
- Risk & Issue Management: Identify potential risks, dependencies, and blockers early in the project lifecycle. Proactively develop mitigation strategies and contingency plans, escalating critical issues as needed.
- Quality Assurance: Drive and enforce quality standards throughout the project lifecycle. Ensure that deliverables meet both technical requirements and business objectives.
- Documentation & Reporting: Maintain accurate, up-to-date project documentation, including timelines, status reports, risk registers, KPIs and meeting notes. Present regular progress updates and executive summaries to senior leadership. Demonstrate a strong understanding of Objective and Key Results (OKRs) to set clear project goals, measure progress, and align team efforts with organizational priorities throughout each phase of the project.
MUST HAVES | Technical or Industry Experience Required
- 5+ years of demonstrated experience in balanced technical project management across Software Development Life Cycle, Infrastructure, Engineering & Operations, and Cybersecurity with multiple cross-collaboration partners
- 5+ years of effectively driving change across globally distributed teams (with varying cultures and time zones)
- 5+ years in leveraging tools like Lucid, Excel and PowerPoint to prepare for and facilitate discussions with stakeholders and/or senior leadership
- Well-versed in agile and hybrid execution
- Comfortable using Jira for project management
NICE TO HAVES | Technical or Industry Experience Preferred
- Financial services industry experience or equivalent culture
- Prior experience in product delivery organization (SaaS solutions), high-paced and results driven
- Comfortable using Confluence for project documentation and team collaboration and communication
- ServiceNow implementation (ITSM/ITOM/CMDB/BCM)
- Experience with PowerBI
- Prior experience managing operating budgets and/or project financials
HOW YOU WORK | Key Personal Attributes and Competencies
- Proven ability to work in an ambiguous environment, collaborate, and drive results and accountability across teams
- Fast and responsive, deadline driven
- Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
- Strong organizational skills and ability to work independently
- Detail oriented with excellent follow-through skills
- Ability to prioritize, plan, and organize work and deliverables
- Influential, focused, and versatile team player that is comfortable under pressure
EDUCATION & CREDENTIALS
- Bachelor’s degree in Technology, Engineering, Computer Science, or Business Administration preferred
- PMO, PMP, CEC and/or Six Sigma certification preferred