Job Title: Production Support Engineer - Strong in LLMops, Python, CICD and SITE24X7
Location: New York, NY (Onsite/ Hybrid) - Prefer locals
Employment Type: Fulltime
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Role Overview
We are seeking a Production Support Engineer SRE with experience in cloudnative platforms Kubernetes application support observability automation and platform reliability.
Domain: Banking Financial Services Capital Markets FinTech Digital Assets
Experience: 7 years
Key Responsibilities
- Provide L2L3 production support and incident management for businesscritical applications
- Perform troubleshooting root cause analysis RCA and implement preventive solutions
- Support and optimize cloud environments across Azure and AWS
- Manage and troubleshoot Kubernetes AKS Docker VMs and distributed systems
Required Skills
- Cloud Azure AKS Azure Monitor CloudWatch Terraform
- Containers Kubernetes Docker Helm
- Monitoring Splunk Prometheus Grafana New Relic
- DevOps Jenkins Azure DevOps GitHub Actions GitLab CICD
- ProgrammingScripting Python Bash PowerShell
Domain expereince
- MLOps MLflow AIOps and AILLMbased operational automation experience
- InfrastructureasCode IaC using Terraform
- Experience in regulated financial services environments
Mandatory Skills: CI/CD Architecture, Python, SITE24X7
Good to Have Skills: LLMOps