About the company
Founded in 2005, our client is the largest independent software provider offering open source API management, integration, and identity and access management (IAM) to thousands of companies in more than 90 countries. The company's products and platforms enable organizations to unlock the full potential of artificial intelligence and APIs to securely deliver the next generation of AI-powered digital services and applications.
Our open source, AI-powered, API-centric approach frees developers and architects from single-vendor lock-in and enables rapid digital product creation.
Recognized as a leader by industry analysts, the company has more than 800 employees worldwide and offices in Australia, Brazil, Germany, India, Sri Lanka, the United Arab Emirates, the United Kingdom, and the United States, with more than $100 million in annual recurring revenue.
We are looking for a Jira Administrator to join a project supporting US-based clients. This is a remote opportunity open to professionals across LATAM, and strong English communication skills are required.
Key Responsibilities
- Implement and configure Jira solutions according to client and business requirements.
- Configure projects, workflows, screens, custom fields, permissions, notifications, and automation rules.
- Customize and optimize Jira environments to support different business and technical processes.
- Manage users, roles, access, and security schemes.
- Support Jira integrations with other tools and applications.
- Troubleshoot issues and provide ongoing administration and user support.
- Work directly with US-based clients and stakeholders to understand requirements and propose solution
- Requisitos
Requirements
- Hands-on experience in Jira Administration and Jira implementation projects.
- Strong knowledge of workflows, permissions, schemes, custom fields, dashboards, and automation.
- Experience with Jira Cloud and/or Jira Data Center.
- Knowledge of integrations, APIs, and other Atlassian tools is a plus.
- Advanced English communication skills, with the ability to participate in meetings and interact directly with US clients.
- Based in Latin America.
- Service Agreement