Role Details
No. of Positions Required: 2
Budget: Up to ₹45 LPA
Notice / Role Start Date: Immediate / 15 September 2026
Shift Timings: 6:30 PM – 3:30 AM IST
Total Experience: 8+ years
Relevant Experience: 8+ years
Role Type: Full Time
Location: Remote
Role Summary
We are looking for a highly skilled Forward Deployed Engineer (FDE) to join our team. This is a customer-facing consulting role where you will deploy and optimize enterprise database environments, implement AI-powered solutions, and act as a trusted technical advisor throughout the customer lifecycle.
The ideal candidate will have strong experience in enterprise database deployments, distributed databases, cloud infrastructure, Kubernetes, DevOps, AI-powered solutions, and customer-facing technical consulting.
Key Responsibilities
Customer Deployment & Implementation
- Deploy, configure, and optimize enterprise database environments for customers.
- Install, configure, and support self-managed database clusters across cloud and on-premises infrastructure.
- Perform cluster sizing, architecture design, upgrades, migrations, and production readiness assessments.
- Configure high availability, disaster recovery, backup, security, and performance optimization.
- Troubleshoot complex infrastructure, database, and deployment issues.
AI Solution Implementation
- Deploy and configure AI-powered analytics solutions for enterprise customers.
- Integrate AI solutions with customer datasets and enterprise workflows.
- Enable customers to leverage natural language queries and AI-powered analytics.
- Validate AI outputs, optimize prompts, and support customer adoption.
- Collaborate with Product and Engineering teams by providing implementation feedback and product improvement recommendations.
Technical Consulting
- Serve as the primary technical advisor during customer implementations.
- Lead discovery sessions, technical workshops, and architecture reviews.
- Translate business objectives into scalable technical solutions.
- Recommend best practices for deployment, performance, scalability, and security.
- Produce high-quality technical documentation and implementation guides.
AI & Automation
- Leverage AI tools to accelerate deployments, troubleshooting, documentation, and knowledge sharing.
- Develop automation scripts to simplify repetitive deployment and operational tasks.
- Utilize modern AI coding assistants and productivity tools to improve engineering efficiency.
- Stay current with advancements in Large Language Models (LLMs), AI agents, and enterprise AI technologies.
Customer Success
- Build trusted relationships with customer stakeholders, architects, and engineering teams.
- Drive successful implementations while ensuring an exceptional customer experience.
- Mentor customer teams through knowledge transfer sessions and operational best practices.
- Collaborate with Customer Success and Support teams to ensure seamless project handoffs.
Required Skills & Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
Professional Experience
- 8+ years of experience in Professional Services, Solutions Engineering, Customer Engineering, Forward Deployed Engineering, or Technical Consulting.
- Strong experience deploying enterprise software solutions in customer environments.
- Proven experience working directly with enterprise customers and technical stakeholders.
Database Technologies
- Experience with distributed SQL or relational databases such as PostgreSQL, CockroachDB, YugabyteDB, MySQL, or similar technologies.
- Strong database administration and performance tuning experience.
- Experience with database architecture, sizing, upgrades, migrations, high availability, disaster recovery, and production readiness.
- Experience with data ingestion and ETL pipelines.
Monitoring & Observability
- Experience with Grafana, Prometheus, Datadog, or similar monitoring platforms.
- Ability to troubleshoot system, database, infrastructure, and application performance issues.
Infrastructure & DevOps
- Infrastructure as Code using Terraform or Ansible.
- Strong understanding of CI/CD pipelines and DevOps practices.
- Strong Linux system administration skills.
- Hands-on experience with Kubernetes and containerized applications.
- Experience deploying and operating enterprise applications across cloud and/or on-premises environments.
Cloud Technologies
- Hands-on experience with AWS, Microsoft Azure, or Google Cloud Platform (GCP).
Networking
- Strong networking fundamentals including DNS, TLS/SSL, firewalls, load balancing, and network troubleshooting.
Programming & Automation
- Experience with Python, Bash, or other scripting languages.
- Ability to develop automation scripts for deployment, troubleshooting, and operational tasks.
- Familiarity with REST APIs and enterprise integrations.
AI & Modern Engineering Skills
- Familiarity with LLMs, AI agents, and enterprise AI technologies.
- Experience implementing or integrating AI-powered solutions is highly valuable.
- Ability to use AI coding assistants and LLM-based productivity tools.
- Understanding of prompt optimization, AI output validation, and AI-powered analytics.
Customer-Facing & Consulting Skills
- Excellent customer-facing communication and presentation skills.
- Ability to lead technical discovery sessions and architecture discussions.
- Strong consulting and problem-solving mindset.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable working with customer architects, engineering teams, developers, and senior stakeholders.
- Strong ownership of customer implementations from discovery through production readiness and handoff.
- Ability to mentor customer teams and conduct knowledge-transfer sessions.
Key Competencies
- Enterprise Database Deployment
- Distributed SQL / Relational Databases
- AI-Powered Analytics
- Customer Engineering
- Technical Consulting
- Cloud Infrastructure
- Kubernetes
- Terraform / Ansible
- CI/CD & DevOps
- Linux Administration
- Monitoring & Observability
- Python / Bash Automation
- REST APIs & Integrations
- Networking & Security
- Troubleshooting & Performance Optimization
- Customer Relationship Management
Ideal Candidate
The ideal candidate will be an experienced Forward Deployed / Customer / Solutions Engineer who combines strong database and infrastructure expertise with excellent customer-facing and consulting capabilities.
Candidates with experience in distributed databases, Kubernetes, cloud infrastructure, DevOps automation, AI/LLM solutions, and enterprise customer deployments will be strongly preferred.