The ideal candidate is someone who combines strong technical fundamentals, product thinking, and excellent client-facing skills. You may come from a Product Management, AI/Conversational AI, or technology account/partner management background, but you should be comfortable working with both technology and business stakeholders.
What You'll Do
- Translate client and business requirements into clear AI/product requirements, use cases, and solution scopes.
- Work with Product and Engineering teams to define requirements, prioritize features, and drive solutions from concept to implementation.
- Develop and communicate product requirements, workflows, use cases, and solution designs.
- Partner with Sales and Business teams on RFPs, proposals, client presentations, PoCs, and solution demonstrations.
- Understand clients' operational challenges and identify opportunities where AI, conversational AI, voice bots, chatbots, NLP, or automation can create measurable business value.
- Work directly with enterprise clients, partners, and internal stakeholders to gather feedback and continuously improve AI solutions.
- Monitor implementation and adoption, identify gaps, and drive improvements together with relevant teams.
- Build internal knowledge and best practices to help teams and clients better understand and utilize AI products.
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Who We're Looking For
Must-Have Requirements
- Bachelor's degree in Computer Science, Information Systems, Informatics Engineering, or a closely related field
- 3–5 years of relevant professional experience in technology, software, SaaS, fintech, AI, e-commerce, or a related industry.
- Strong understanding of technology and the ability to communicate effectively with engineering/technical teams.
- Strong business and client-facing communication skills.
- Comfortable working in a fast-paced, cross-functional environment.