Position's General Duties and Tasks
- Use multiple sources in researching the potential and calculating member accumulators.
- Update Accumulator Application according to Standard Operating Procedure (SOP)
- Take up additional training/ new assignments or projects that may come up as per client needs.
- Meet/ exceed required performance measures such as quality and productivity standards
- Meet/ exceed process SLAs
- Successfully complete the required regulatory and compliance requirements such as the HIPAA.
- Successfully complete all organizational and client training requirements
- Understand how work impacts results for their area as well as other processes.
- Demonstrate knowledge of internal operations and develop relationships to facilitate workflow.
- Knowledge of related regulations and standards.
- Strong understanding of current processes and procedures and may identify opportunities for improvement.
Requirements for this role include:
- High school Diploma or equivalent.
- 3+ years of healthcare experience
- Very good Excel skills
- 5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web-based applications.
- 5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
- Ability to type 40 WPM