TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Overview
The Solutions Engineer is the technical bridge between Sales and pre-sales customers, and a core member of the Account Team. You'll own the technical pre-sales relationship, driving deals forward by delivering tailored solutions that address customers' business outcomes and complex technical challenges. You'll work across cloud, endpoint, email, network, and emerging security landscapes—including the evolving intersection of AI security—to help customers understand their risk posture and implement strategies that work.
Key Responsibilities
- Collaborate with customers to understand their business challenges and security environment, translating these into tailored solutions across the TrendAI platform, with a particular focus on risk discovery, assessment, and mitigation capabilities.
- Lead Proof-of-Concept engagements, helping customers plan and successfully implement solutions that demonstrate clear business value.
- Provide expert technical guidance in a pre-sales context, positioning the platform strategically and working confidently in dynamic, fast-paced environments.
- Build and maintain strong technical relationships with customers and prospects, working closely with Sales, Channel, Partner, and Product teams to drive deal momentum.
- Design security architectures that address customer needs, including understanding how AI and automation are reshaping threat detection, response, and mitigation strategies, and strategically advising customers on data sovereignty and hosting options in line with regulatory and operational requirements.
- Contribute to team enablement and develop subject matter expertise in core solution areas, particularly around platform risk assessment and agentic security capabilities.
Qualifications
- 3+ years of pre-sales Solutions Engineering or professional services experience in cybersecurity or enterprise software.
- 3+ years' hands-on experience with security products and platforms.
- Familiarity with sales frameworks such as BANT, MEDDPICC, or similar consultative selling methodologies.
- Demonstrated experience working with multi-cloud environments (AWS, Azure, GCP) and modern security architectures.
- Strong understanding of security operations, incident response, and the practical challenges customers face in managing security at scale.
- Proven ability to engage customers consultatively, understand their business drivers, and position solutions strategically.
- Excellent communication skills, both written and verbal, with the ability to engage technical, non-technical, and senior stakeholders effectively.
Desired Experience
- A track record of closing or significantly influencing pre-sales outcomes.
- Hands-on, demonstratable experience using AI tooling in your day-to-day work to enhance the value you're bringing to your team, customers, and wider organisation.
- Current awareness of the threat landscape, emerging threat actors, and evolving attack vectors across industries.
- Understanding of vulnerability management practices, emerging vulnerability landscapes, and the implications of AI-driven model vulnerabilities and supply chain risks.
- Hands-on experience with cloud-native security, XDR, SIEM, risk management, and security orchestration platforms.
- Familiarity with AI/ML applications in cybersecurity (threat detection, automation, risk assessment) and awareness of AI security threats and mitigations.
- Experience designing or assessing security solutions for complex, multi-environment organizations.
- Relevant cybersecurity certifications (CEH, CompTIA Security+, CISSP, or cloud-specific credentials).
- Scripting or automation experience (Python, PowerShell, Bash).
- ITIL certification or similar service delivery framework experience.
- Experience presenting at conferences, user groups, or industry events.
Why TrendAI?
TrendAI provides equal employment opportunity for all applicants and employees. TrendAI does not unlawfully discriminate on the basis of race, colour, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.
TrendAI is a progressive employer with a very special and unique culture. Here at Trend, you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With Trend, you drive your own development. We encourage thought leadership and advocate internal opportunity. Trend is like nowhere else. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.
https://www.trendaisecurity.com/