The HR Services Administrator (with Dutch ) provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes
More about the role :
- First level support for employees and line managers in HR related inquiries
- Answering internal inquiries
- Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
- Escalating issues to second level support or triages inquiries to the appropriate queue
- Inputing basic employee data into the HRIS System database and / or documenting activities as requested
- Generate basic reports and performance measurements
- Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
- Support in various coordinative tasks for HR
- Collaboration and support in various HR processes and process optimizations
More about you :
- Commercial training completed
- 1–2 years of HR experience
- Administrative support and HR operations
- Strong organizational and prioritization skills
- Attention to detail and accuracy
- Reliability and resilience
- Ability to work independently and self-manage
- Flexibility and openness to change
- Team collaboration and teamwork
- Customer and service orientation
- Quality-focused mindset
- Proficiency in MS Office
- Strong IT affinity
- Very good Dutch & English languages skills
More about what we offer :
As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.