Outbound Sales Representative
Location: Remote
Job Type: Full-Time
About the Role
We are seeking a motivated and articulate Outreach & Sales Coordinator to drive engagement and revenue growth through direct phone-based outreach to medical practices, healthcare institutions, and other organizations. This role is central to expanding our client base, nurturing relationships with key decision-makers, and ensuring smooth communication between our organization and the entities we serve.
Key Responsibilities
Medical & Healthcare Outreach
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Conduct outbound calls to hospitals, clinics, medical practices, and healthcare administrators to introduce services/products and identify potential opportunities.
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Coordinate with medical staff and office administrators to schedule appointments, follow-ups, or product demonstrations.
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Maintain accurate records of interactions with healthcare providers in compliance with relevant privacy and regulatory standards (e.g., HIPAA, where applicable).
Sales Calls & Business Development
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Make consistent, high-quality outbound sales calls to prospective and existing clients to generate leads and close deals.
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Present offerings clearly and persuasively, addressing client needs and objections in real time.
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Follow structured sales scripts and playbooks while adapting messaging to fit each organization's context.
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Meet or exceed daily/weekly call volume and conversion targets.
Phone-Based Communication
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Serve as a primary point of phone contact for inbound and outbound inquiries.
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Handle a high volume of calls professionally, maintaining a courteous and confident tone at all times.
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Accurately document call outcomes, next steps, and follow-up actions in the CRM system.
Organizational Coordination
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Build and maintain relationships with a range of organizations — medical, corporate, and institutional — to support long-term partnerships.
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Liaise between internal teams and external organizational contacts to ensure alignment on deliverables, timelines, and expectations.
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Identify new organizational leads and opportunities for outreach expansion.
Requirements
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Proven experience in telesales, telemarketing, or phone-based customer/client engagement (healthcare industry experience is a plus).
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Excellent verbal communication skills with a clear, professional phone manner.
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Strong organizational and multitasking abilities to manage a high volume of calls and follow-ups.
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Ability to build rapport quickly with diverse stakeholders, including medical professionals and organizational leaders.
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Resilience and persistence in a target-driven, high-call-volume environment.
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Bachelor's degree preferred, or equivalent relevant experience.
Nice to Have
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Prior experience working with healthcare organizations
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Bilingual or multilingual communication skills.
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Experience with structured sales methodologies or scripts.