The Software Asset Management Analyst supports the end-to-end management of software assets, including inventory and entitlement accuracy, license compliance and optimization, renewals, procurement activities, software requests, reporting, and continuous process improvement.
This role offers the opportunity to contribute to a modern, data-driven SAM program focused on operational excellence, responsible AI adoption, cloud governance, and automation.
- Maintain accurate software entitlement, contract, purchase, subscription, installation, allocation, and usage records in ServiceNow SAM Pro and related systems; investigate and resolve data discrepancies.
- Perform license reconciliation and compliance analysis, maintain supporting evidence, and assist with audit and remediation activities.
- Analyze inventory and usage data to identify optimization opportunities and coordinate license reclamation, reassignment, or termination.
- Track renewals, costs, quantities, contract terms, and milestones; validate purchase orders, invoices, contracts, and proof of entitlement.
- Manage software requests and support onboarding of new products, including approvals, catalog, licensing, fulfillment, governance, and record completion.
- Prepare operational reports and metrics on usage, spend, renewals, compliance, data quality, and savings opportunities.
- Partner with Procurement, Finance, IT, Security, Legal, application owners, business stakeholders, resellers, and vendors throughout the software lifecycle.
- Develop and maintain SAM processes, SOPs, process maps, controls, and knowledge materials; identify opportunities to improve data quality, standardize work, and automate repeatable activities.
- Two or more years of experience in software asset management, IT asset management, software procurement, licensing, or a related discipline.
- Experience maintaining and reconciling software entitlement, inventory, contract, purchase, subscription, or usage data.
- Working knowledge of software licensing agreements and models, including SaaS, open-source software, enterprise agreements, subscriptions, perpetual licenses, and consumption-based licensing.
- Experience with a software asset management or IT service management platform.
- Proficiency with modern productivity, reporting, and automation tools; experience using generative AI or Microsoft 365 Copilot responsibly to analyze information, summarize findings, create documentation, and improve repeatable workflows.
- Strong analytical, organizational, documentation, and communication skills, with the ability to manage priorities, collaborate across teams, and deliver work with limited supervision.
Preferred Experience:
- Bachelor's degree in information technology, business administration, finance, or a related field.
- Hands-on experience with ServiceNow SAM Pro or a comparable platform such as Flexera or Snow Software.
- Experience with software procurement, renewals, discovery, license reclamation, compliance reviews, or effective-license-position analysis.
- Experience writing and maintaining processes, procedures, SOPs, workflow documentation, process maps, and knowledge articles.
- Foundational knowledge of cloud platforms such as Amazon Web Services (AWS) or Microsoft Azure, including consumption, subscription, usage, cost, security, and governance concepts relevant to software asset management.
- Relevant certification in IT service management, ServiceNow, IT asset management, or software asset management.
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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
https://www.verisk.com/company/careers/
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