Job Summary
Ergo Advantage designs and delivers high-performance ergonomic flooring solutions for industrial and manufacturing environments across the UK and Europe. Our UK operation supports a growing customer and distributor network across the UK and Europe while working closely with our North American operations and manufacturing and logistics partners.
We are looking for an organised and motivated Operations & Finance Administrator to join our team in Derby. This varied, hands-on role supports the day-to-day operation of the business across customer orders, quotations, logistics, finance and inventory management.
This is an excellent opportunity for someone who is organised, comfortable working with numbers and systems, and keen to develop a broad understanding of business operations. Previous experience is beneficial but not essential, as full training will be provided with the opportunity to take on greater responsibility over time.
Responsibilities
Sales Orders & Customer Support
- Enter and process customer sales orders accurately and efficiently.
- Create and issue customer quotations.
- Review purchase orders against quotations, pricing and customer requirements.
- Maintain accurate customer and order information within the ERP system.
- Communicate with customers regarding orders, deliveries and general enquiries.
- Assist with invoicing and ensure supporting documentation is complete.
Shipping & Logistics
- Plan and coordinate customer shipments with warehouses, carriers and internal teams.
- Prepare and maintain shipping documentation.
- Monitor outstanding orders and upcoming shipment requirements.
- Track deliveries and help resolve shipping or delivery issues.
- Maintain accurate shipment records and communicate delivery information to customers.
Finance Administration
- Enter supplier invoices into the accounting/ERP system.
- Match supplier invoices to purchase orders and supporting documentation.
- Assist with accounts payable administration and supplier statement reconciliation.
- Help investigate invoice, pricing and payment discrepancies.
- Support month-end administrative and reconciliation activities as required.
Inventory & Operations
- Assist with regular inventory reconciliations between the ERP system and third-party warehouse records.
- Investigate inventory discrepancies and help ensure adjustments are properly documented.
- Assist with stock reporting, inventory movements and general inventory administration.
- Maintain accurate operational records, spreadsheets and supporting documentation.
General Administration
- Maintain organized electronic records and documentation.
- Assist with updating procedures and work instructions.
- Support reporting and data entry requirements across the business.
- Provide administrative support to management and other departments as required.
- Assist with other general office and operational duties as the needs of the business evolve.
What We're Looking For
This is an entry-level position, so extensive previous experience is not required. We are more interested in finding someone with the right attitude, attention to detail and willingness to learn.
Mindset
- Strong attention to detail and a high level of accuracy.
- Good organizational and time-management skills.
- Confidence working with numbers and basic financial information.
- Good written and verbal communication skills.
- Working knowledge of Microsoft Excel, Word and Outlook.
- The ability to follow established procedures while identifying areas that could be improved.
- The ability to manage multiple priorities and meet deadlines.
- A proactive approach to problem-solving.
- A willingness to learn different areas of the business and take on additional responsibility over time.
Skills
- Experience with an ERP or accounting system, particularly Microsoft Dynamics 365 Business Central, would be an advantage but is not essential.
- Microsoft Word and Excel experience beneficial.
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Work from home
Experience:
- Data entry: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Derby DE1 3NT