Benefits:
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Dental insurance
About the Role
AET Federal is seeking a ServiceNow Developer located in West Mifflin, PA to design and build ServiceNow solutions supporting NRLFO Mission Support Division's business and technical workflows, working within a federal compliance environment (DOE/NNSA, FISMA/NIST) to deliver secure, well-documented, auditable applications.
Key Responsibilities
- Design, develop, and implement ServiceNow workflow applications supporting business and technical needs
- Configure ServiceNow applications, forms, and workflows to stakeholder requirements across ITSM, ITOM, workflow, catalog, and custom applications
- Maintain accurate documentation and a log of developed/deployed modules for audit and tracking
- Provide ongoing operations support for deployed ServiceNow applications and modules
- Build and maintain progress-tracking documentation for development tasks and projects
- Deliver bi-weekly progress briefings to management; proactively flag at-risk completion dates and reasons
- Maintain awareness of and comply with cyber, physical security, and safety policies
- Develop, maintain, and document ServiceNow development policies, processes, and procedures
- Support mission-driven automation/workflow initiatives and coordinate development requests per DOE/NNSA and Naval Reactors IT guidance
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of directly relevant ServiceNow development/administration experience
- Demonstrated proficiency configuring, scripting, developing, and deploying solutions across ServiceNow modules (ITSM, ITOM, workflow, catalog, custom applications)
- Must be able to obtain and maintain DOE \"L\" access authorization prior to contract start (Required)
- Commute to site in West Mifflin, PA daily (Required)
- Be able to work Part-Time from 09:00AM-03:00 PM Monday-Friday
- Working knowledge of federal IT compliance frameworks — change control, configuration management, auditability, secure workflow development, documentation standards for sensitive unclassified systems
- Excellent verbal and written communication skills; able to present complex ServiceNow information clearly per DOE/NNSA reporting expectations
Preferred Qualifications
- Experience integrating ServiceNow with enterprise systems under federal compliance standards; familiarity with secure development lifecycle requirements
- Experience contributing to organizational IT procedures, SOPs, and compliance documentation
- Strong interpersonal/collaboration skills working across federal contractors, government offices, site personnel, and technical teams