Job Overview
Join our dynamic team as a Temporary Security Operations Center (SOC) Guard and play a vital role in safeguarding our facilities and assets. In this energetic role, you will monitor security systems, conduct surveillance, and respond swiftly to security incidents. Your proactive approach will ensure a secure environment for staff, visitors, and property while supporting loss prevention initiatives. This position offers an exciting opportunity to develop your security skills in a fast-paced setting, with a focus on vigilance, communication, and teamwork.
Responsibilities
- CCTV & System Monitoring: Continuously monitorclosed-circuit television (CCTV) cameras, fire alarm panels, intrusion alarms, and card access systems across the property.
- Incident Dispatch & Coordination: Receive inbound calls, dispatch frontline security guards to incidents or service requests, and track guard movements throughout shifts.
- Emergency Response & Communications: Serve as the central hub during site emergencies (e.g., medical, fire, safety threats) by liaising with local emergency services (Police, Fire, EMS) and property management.
- Log Keeping & Incident Reporting: Maintain detailed, accurate, and real-time electronic shift logs, incident reports, equipment sign-out sheets, and daily activity tracking.
- Access Control & Vendor Management: Remotely control doors/gates, manage visitor/contractor check-ins, and issue temporary access credentials per site protocols.
- Customer Service: Provide clear, polite, and professional information via radio, phone, or intercom to internal staff, tenants, and site visitors.
Requirements
- License: Valid Ontario Security Guard License (Required). Certification: Valid First Aid & CPR Level C certification (Required).
- Experience: Minimum 1–2 years of security operations, dispatch, or central monitoring station experience strongly preferred.
- Technical Skills: Proficient with computer operating systems, CCTV monitoring software, access control platforms, and radio communication equipment.
- Communication Skills: Excellent oral and written English communication skills for report writing and emergency dispatching.
- Availability: Must be able to work the fixed bi-weekly schedule (5 days on Week 1, 2 days on Week 2), including days, afternoons, nights, weekends, and holidays as scheduled.
- Professional Demeanor: Proven ability to stay calm, focused, and decisive under highpressure or emergency situations.
Working Conditions
Indoor control center environment.
Extended periods of sitting and focused screen monitoring.
This role is ideal for motivated individuals eager to contribute to a secure environment while gaining valuable experience in security operations. We welcome applicants who are committed to maintaining safety standards and supporting loss prevention efforts through vigilant monitoring and proactive response.
Pay: $20.00-$21.00 per hour
Ability to commute/relocate:
- North York, ON M3L 1Y3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you willing to work rotational schedule that includes Day, Afternoons and Overnights ?
Work Location: In person