Travel Operations Executive
About the Role
GetSetGo is looking for an experienced Travel Operations Executive to independently manage confirmed domestic and international travel bookings from confirmation to completion.
You will coordinate with hotels, DMCs, transporters, guides and activity providers, manage documentation and supplier deadlines, reconfirm services, and ensure that every booking is executed smoothly and accurately.
We are looking for someone who is organised, detail-oriented, proactive and capable of handling multiple travel bookings independently.
Key Responsibilities
- Manage confirmed FIT, family, group, corporate and MICE bookings.
- Coordinate hotels, transfers, sightseeing, activities, guides and transport.
- Liaise with DMCs, hotels and other travel suppliers.
- Source, compare and negotiate supplier rates when required.
- Verify rates, inclusions, room categories, meal plans, cancellation policies and payment terms.
- Prepare vouchers, confirmations, itineraries and travel documents.
- Reconfirm all hotels, transfers, activities and other services before customer travel.
- Track supplier payments, deadlines and pending confirmations.
- Coordinate with the Sales Team regarding customer requirements, preferences and special requests.
- Handle amendments, cancellations, date changes and last-minute requirements.
- Provide operational support during ongoing trips when required.
- Resolve supplier or service issues quickly and professionally.
- Maintain booking records, costing sheets and supplier documentation.
- Assist with itinerary planning and costing when required.
- Ensure that no important booking detail, supplier deadline or confirmation is missed.
Candidate Requirements
- Minimum 2–3 years of relevant travel operations experience.
- Experience with domestic and/or international travel bookings.
- Good knowledge of hotels, DMCs, transfers, sightseeing, activities and supplier coordination.
- Good destination knowledge.
- Ability to independently manage confirmed bookings from start to finish.
- Strong attention to detail and follow-up.
- Ability to manage multiple bookings and deadlines simultaneously.
- Good supplier negotiation and problem-solving skills
- Comfortable with email, WhatsApp, Excel / Google Sheets and travel booking platforms.
- Experience in international FIT, group travel, corporate travel or MICE will be an advantage.
Full-Time / Part-Time
Full-time candidates will handle regular day-to-day travel operations and assigned bookings.
Experienced part-time candidates may also be considered for specific bookings, destinations or operational responsibilities.
What We Offer
- Salary of ₹15,000–₹35,000 per month, depending on experience, destination knowledge and responsibilities.
- Exposure to domestic and international travel.
- Opportunity to work across FIT, family, corporate, group and MICE travel.
- Opportunity to work with hotels, DMCs and suppliers across multiple destinations.
- Opportunity to grow with a premium, service-focused travel brand.
Preferred Candidate
We are looking for someone who does not just confirm bookings, but checks that every detail works.
You should be comfortable verifying hotel confirmations, transfer timings, activity bookings, supplier deadlines and traveller requirements — and know how to respond quickly when plans change.
Immediate joiners and candidates with strong hands-on travel operations experience will be preferred.
Work Location: In person
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: In person