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Watershed Car Wash · San Antonio, TX 78211

Customer Service Representative / SW Military Location

full time$24,960 – $29,120 / yearPosted 20 days ago
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Pay: $12.00 - $14.00 per hour

Job description:

Watershed Car Wash
11914 Blanco Rd.
San Antonio, TX 78216

Pay: $12.00–$14.00 per hour + commission
Job Type: Full-time
Work Location: In person

About Watershed Car Wash

Watershed Car Wash is a Texas-based car wash company that has earned the award of “Top 100 Companies to Work For” three years in a row. We are proud of this recognition because we believe in building a strong culture centered around serving our customers, developing our people, and creating opportunities for growth.

Our San Antonio location is currently looking for individuals who have a high capacity for customer service and a passion for serving others. As Watershed continues to grow throughout Texas, we are committed to creating career opportunities for team members who want to grow with us.

Position Overview

The Customer Service Representative (CSR) plays an important role in the day-to-day operations of our express car wash. Our CSRs are expected to provide an excellent customer experience while supporting their teammates and helping maintain a clean, safe, and organized site.

Daily responsibilities include:

- Smiling and greeting every customer who comes on site

- Providing excellent customer service

- Processing customer transactions

- Educating customers on our wash and membership options

- Loading vehicles safely into the car wash tunnel

- Maintaining a clean and organized property

- Assisting customers and teammates whenever needed

- Following all company safety procedures and standards

At Watershed, we invest our time, effort, and knowledge into our employees through our Developmental Career Plan. Whether you are looking for a job or the beginning of a long-term career, our goal is to provide opportunities for you to develop personally and professionally.

Compensation

Starting compensation is $12.00 per hour plus commission. Most of our employees average approximately an additional $2.00 per hour when commissions are considered.

Our top-performing sales associates have the opportunity to earn significantly more through hourly pay and commissions. Advancement through our Career Plan also creates opportunities for increased responsibility and additional income.

Training is paid, and we offer full benefits to eligible employees working 30+ hours per week.

Ideal Candidates Must

- Be friendly, positive, and a team player

- Have a strong customer-service mindset

- Be comfortable working outdoors and being on their feet for most of the shift

- Be aware and attentive to their surroundings

- Be able to climb up and down ladders

- Maintain a clean-cut and professional appearance

- Have no visible tattoos or be able to keep tattoos covered while working

- Be at least 16 years old

Preferred Skills

- Mechanical aptitude

- Energetic and outgoing personality

- Self-motivated

- Basic computer skills

- Previous customer service or sales experience

Duties & Job Breakdown

- 60% – Customer Interaction

- 20% – Site Upkeep, Cleaning & Maintenance

- 10% – Bending, Stooping, Twisting & Lifting

- 10% – Opening & Closing Procedures

Benefits

Eligible employees may receive:

- 401(k)

- 401(k) matching

- Health insurance

- Dental insurance

- Vision insurance

- Paid time off

Schedule

- 8-hour shifts

- Day shifts

- Evening shifts

Education

High school diploma or equivalent preferred.

Experience

1 year of customer service, customer support, sales, or client services experience preferred.

Commute/Relocation

Applicants should be able to reliably commute to 11914 Blanco Rd., San Antonio, TX 78216, or plan to relocate before starting work.

We are looking for individuals who are energetic, dependable, customer-focused, and ready to grow. If you enjoy working with people, being part of a team, and working in a fast-paced environment, we would love to meet you.

Apply today and start building your future with Watershed Car Wash.

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Shift:

- 8 hour shift

- Day shift

- Evening shift

Education:

- High school or equivalent (Preferred)

Experience:

- Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible schedule

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person

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