About Roadrunner Food Bank of New Mexico
Roadrunner® Food Bank of New Mexico, a Feeding America member, is the largest non-profit dedicated to solving food insecurity in New Mexico. As a food distribution hub, we provide food to hundreds of affiliated member partners around the state including food pantries, soup kitchens, shelters and regional food banks. We also distribute food through specialized programs helping children, families and seniors at schools, low-income senior housing sites, senior centers and with and through health care partnerships. Every week, tens of thousands of hungry children, seniors and families are reached through this statewide hunger relief network. We are working together with our partners, volunteers and contributors to end food insecurity and hunger in New Mexico.
About Our Compensation & Benefits
As the leading non-profit fighting hunger in our state, we believe that it is important to take care of the people who come to join us in that fight. As such, we maintain transparent salary ranges. You can expect us to offer the best salary up front with no room for negotiation. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. Additionally, we embrace a Total Rewards philosophy and offer a second-to-none benefits package. We pay 85% of the medical, dental, and vision insurance premiums for employees, and 75% for their dependents, including domestic partners. The majority of our employees pay less than $60 per check for medical insurance. We also offer life insurance, short-term disability insurance, long-term disability insurance, 403(B) retirement plan, AFLAC, LegalShield, identity theft protection, and pet insurance.
About This Opportunity
This position is perfect for you if you enjoy working as part of a team, have great customer service and organizational skills, and care about helping your community. This role serves the important purpose of making our neighbors feel welcome and comfortable seeking assistance, both behind the scenes in the warehouse and on the floor in the pantry!
Job Description
Position Overview
The Roadrunner Food Pantry (RRFP) Associate is responsible for product movements in the warehouse, supporting the execution of Food Safety and Quality Team mandates, picking and putting away orders, waste disposal, housekeeping, and organizing supplies and materials (pallets, cleaning equipment, etc.). The RRFP Associate will also assist shoppers in the RRFP, as requested, and volunteers in the RRFP warehouse. The RRFP Associate is responsible for communicating any issues involving product placement accuracy, inventory accuracy, safe handling and storage of food, equipment, and supplies to the appropriate Manager.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Performs product movements, put-aways and pick orders as assigned
- Completes training for warehouse power equipment and operate forklifts, manual pallet jacks, electric pallet jacks
- Responds to and executes assigned duties related to findings during Food Safety and Quality Team inspections
- Assists RRFP Coordinator and Manager with counts, investigations, and restocks as needed
- Removes waste and / or expired product from building in a timely manner
- General warehouse housekeeping such as sweeping, mopping, cleaning, racking, and maintaining minor equipment, and other related housekeeping tasks
- Communicates any issues related to safety, storage of product and equipment, process deviation or anything impacting operations negatively in an effective and timely manner
- Leads by example and enforces safety as well as food safety policies
- Adheres to Roadrunner Food Bank’s Safety policies and mandates from Food Safety and Quality Team
- Provides excellent internal/external customer service
- Treats all stakeholders with respect and sets the same expectation with team members
- Assists other RRFP team members as needed
- Provides shopping and product support to community members while they are in the RRFP
- Assist with direct walk-up distribution boxes for community members
- Provide guidance and support to volunteers
- Supports Job Training Program by acting as a guide and mentor for Job Training Participants
- Demonstrates a commitment to the mission of Roadrunner Food Bank and embraces its internal “Culture of Possibilities”
Competencies
- Ability to complete and maintain a company certified forklift training program within 30 days of hire date
- Comfortable using technology including barcode scanners, data input and working with a product database
- Ability to complete and maintain Food Safety Training certification
- Literacy skills required
- Excellent Communication Skills
- Independent decision-making skills
- Commitment to the mission of Roadrunner Food Bank
Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Must be able to stand on concrete/asphalt for 7-10 hours per day
- Lifting between 15 and 25 pounds regularly
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Repetitive lifting of items up to 50 lbs.
- Repetitive physical movement including
- Ability to move product in excess of 1000 lbs. with a pallet jack or other appropriate equipment
- Must have the ability to perform physical duties throughout entire shift
Travel Required
- N/A
Required Education, Licenses, Certifications, and Experience
- N/A
Preferred Education, Licenses, Certifications, and Experience
- High School Diploma or GED preferred
- Prior food handling experience and safety training (e.g. FIFO)
- Customer service experience
Work Authorization/Security Clearance Requirements
- Legally authorized to work within the United States
Disclaimers
Affirmative Action/EEO Statement
Roadrunner Food Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or veteran status.
E-Verify Statement
Roadrunner Food Bank participates in the E-Verify program.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give assignments.
This role description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. All Key Result areas are essential job functions and requirements. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.