RCG is a real estate investment, development, and management firm with offices in the Greater Boston Metropolitan area, historic downtown Salem, Massachusetts, North Andover, Massachusetts, Denver, Colorado, and the Asheville and Wilmington areas of North Carolina. We operate 600+ apartments, 1,000,000+ square feet of commercial space, and we develop and rehabilitate residential and commercial properties for rent or sale. We strive to provide superior service to our customers and offer an exciting, challenging, and rewarding work environment for our employees. To learn more about the firm, please visit www.RCG-LLC.com.
We are seeking a detail-oriented, personable, and hardworking individual to fill a support position within our Property Management division. This position is designed to be hybrid in nature; one part is office-based, providing support to all RCG customers across the country, and another part is field-based, providing site support to local properties and the Property Management team.
This position reports to the Company headquarters in Somerville, Massachusetts. The candidate will report to the VP of Operations but will work closely with the Portfolio Property Managers, company Principals, and other team members.
The candidate will learn the ins and outs of property management, gaining experience with both administrative and field-based functions, providing a well-rounded learning experience.
Primary responsibilities include (but are not limited to):
- Scheduling and conducting apartment showings with prospective tenants.
- Providing administrative support to a variety of customers, personnel, projects, and offices.
- Greeting visitors, answering phones, transferring calls, transcribing messages, and responding to emails.
- Creating maintenance work orders.
- Assisting leasing agents and prospective customers with rental transactions.
- Running credit reports and conducting background checks.
- Entering and managing customer, lease, and property data into our property management system (currently Yardi) and other spreadsheets and databases.
- Monitoring important lease milestones like expirations, rent increases, lease options, and renewals.
- Sending monthly collection notices, account statement emails, and other customer notifications regularly.
- Managing monthly residential and commercial reimbursable invoicing.
- Conducting building and apartment inspections.
- Backing up the cash receipt team (i.e., application of rental and other payments).
The candidate must meet the following criteria:
- Must have a bachelor’s degree or equivalent professional experience, preferably in real estate.
- Must be able to report to our Somerville office and have reliable transportation that is capable of driving in winter conditions; this is not a remote position, though some remote work may be necessary or available at times.
- Must be available to work some weekends between April and September and must be available to work on and around September 1st every year.
- Must be available to be part of an on-call rotation which involves being on call for 24 hrs./day for one week at a time.
- Must have experience or training using MS Office (including Word and Excel).
- Working knowledge of the Yardi property management system is a plus.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person